Allexis Roye
Goodyear,AZ
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction. Skilled in creative problem-solving and clear communication, adept at streamlining workflows and resolving conflicts. Demonstrates exceptional attention to detail and adaptability, significantly improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Leasing Professional
Greystar
06.2022 - 02.2023
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Assisted property managers in budget development and financial reporting, contributing to timely decision-making processes.
Behavioral Health Supervisor
Rescare Homecare
12.2019 - 08.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
NICU Patient Care Tech
Banner University Medical Center Phoenix
07.2018 - 10.2018
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Education
Certificate - Nursing Assistant
East Valley Medical College
Mesa, AZ2015
Skills
- Business processes and procedures
- Clear Communication
- Team Collaboration
- Creative Problem-Solving
- Unit inspection
- Organized Mindset
- Decision-Making
- Computer Skills
- Adaptability and Flexibility
- Attention to Detail
- Multitasking
- Problem-Solving
Timeline
Leasing Professional
Greystar
06.2022 - 02.2023
Behavioral Health Supervisor
Rescare Homecare
12.2019 - 08.2020
NICU Patient Care Tech
Banner University Medical Center Phoenix
07.2018 - 10.2018
Certificate - Nursing Assistant
East Valley Medical College