Allexus Beasley

Instructed patients on effective use of diabetic supplies.

Educate patients on diabetic products and supplies.

Collaborated with account executives to establish patient contact.

Engaged with HCP through email and calls regarding patient order requests.

Assisting coworkers in other departments to unsure a quick delivery of patient supplies

Contributed to several assignments.

Compiled detailed documentation of patient interactions.

Communicated with healthcare providers, insurance companies, and patient's network to initiate diabetic supply referrals.

Checked and provided accurate information on diabetic supply orders.

Facilitated patient online access for supply ordering.

Explained insurance coverage details to patients regarding diabetic and urology orders.

• Documenting guest inquiry and concerns about vehicles.
• Educate customers about warranty, insurance, recalls, vehicle programs & connected services.
• Authenticating customers to accurately assist with verification of vehicles.
• Acknowledging guest concerns, empathizing and reassuring customers their inquiring/concerns were diligently handled.
• Advocating by calling dealers, body shops, parts warehouse to obtain information for customers.
• Provide guidance to customers to trouble shoot vehicle connected services (ex, wifi, remote connect, safety connect.. etc)
• Educate customers on current and upcoming payments for connected services.
• Providing self help guidance for future references.
• Filing vehicle concerns about products and dealer complaints.
• Assure handled time, work flow requirements were met.
• Guiding customers through ordering parts, ordering vehicles.
• Educate customers about trials and/or subscriptions about connected services.
• Provided effective solutions based on insights gathered from customer interactions.
• Conduct inbound and outbound calls to customers to follow up on inquiries and/or concerns.
• Deescalating angry callers, and escalating/flagging account forwarding threats.
• Communicate via email/chat with customers on closed, opened and cases in progress.

• Maintained accurate inventory records and monitored stock levels.
• Performed regular cycle counts to ensure accuracy of warehouse.
• Packed and lacked incoming orders.
• Trouble machines to avoid interfering with orders.
• Picked orders for shipment accurately and efficiently utilizing RF scanners.
• Organized warehouse shelves, racks, and bins according to product codes.
• Ensured all safety precautions were observed when operating machinery and handling materials.
• Inspected items for damages before stocking them onto shelves.
• Reported any damaged items immediately upon receipt to supervisor.
• Utilized computer systems daily for order processing activities.
• Placed products on conveyors for final wrapping and shipment.
• Tracked outgoing orders to provide shipping status to customers.
• Communicated effectively with coworkers, supervisors, customers, vendors. regarding order status, issues.
• Monitored shipments to ensure on-time delivery of goods to customers' warehouses or stores.

• Greeted guests upon arrival and provided them with menus.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Took reservations over phone and in person.
• Proactively met all safety hazards while dealing with patient.
• Accurately described patient meal measurements.
• Maintained a clean work environment.
• Verified all patient to insure meal accuracy.
• Prepared meal trays and snacks.
• Stocking shelves in a timely manner.
• Assure all menus were picked up to insure meals were delivered.