Alleya Clarke
Orange,New Jersey
Summary
Dynamic and organized store management professional with extensive retail sales experience. Leveraged strong interpersonal and leadership skills to successfully train, develop and motivate teams. Proven track record of successfully driving sales and achieving goals. Experienced in developing and managing customer relationships to ensure customer loyalty and satisfaction. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
4
4
years of professional experience
Work History
Key Holder
Charlotte Russe
01.2024 - 08.2024
- Trained and supervised new employees
- Ensured compliance with all store policies and procedures
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Sales Associate
Victoria Secret
09.2023 - 01.2024
- Provides customers with the perfect bra fit by asking effective questions
- Converting returns, offers, and other promotions into larger sales
- Ringing customers, doing online returns, and organizing returns to go back on the sales floor
- Processing shipment, replenishing sales floor, and organizing stocked shipments
- Assist with floor sets by setting up sales floor with new merchandise and marketing
ASSISTANT STORE MANAGER
Windsor
01.2021 - 08.2023
- Responsible achieving store productivity in terms of sales, shrink, and payroll expenses
- Coach and motivate a high performing team of fashion
- Able to drive sales to ensure the overall success of the store
- Partner with the Store Management to supervise and conduct training for the team
- Sales directing the floor to execute daily operations and create the Oasis for the customers
SHIFT SUPERVISOR
CVS
09.2020 - 01.2021
- Work effectively with store management and store crews
- Supervise the store's crew through assigning, directing, and following up of all activities
- Effectively communicate information both to and from store management and crews
- Assist customers with their questions, problems, and complaints
- Manage all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Education
MEDICAL BILLING AND CODING - HEALTH CARE MANAGEMENT
Everest Institute
South Plainfield09.2013
Skills
- Customer Relations
- Operations Oversight
- Staff Supervision
- Store operations
- Inventory Control
- Stock management
- Department Oversight
- Team Building and Leadership
- Customer Service
- Mentoring and Coaching
References
References available upon request
Timeline
Key Holder
Charlotte Russe
01.2024 - 08.2024
Sales Associate
Victoria Secret
09.2023 - 01.2024
ASSISTANT STORE MANAGER
Windsor
01.2021 - 08.2023
SHIFT SUPERVISOR
CVS
09.2020 - 01.2021
MEDICAL BILLING AND CODING - HEALTH CARE MANAGEMENT
Everest Institute
Similar Profiles
Kennesha CarrKennesha Carr
Manager at A&M Administration (Charlotte Russe)Manager at A&M Administration (Charlotte Russe)
Anahi QuezadaAnahi Quezada
Team Lead at Charlotte RusseTeam Lead at Charlotte Russe
Jamarise MooreJamarise Moore
Sales Associate at Charlotte RusseSales Associate at Charlotte Russe
Samaria MeridySamaria Meridy
Cashier at Charlotte RusseCashier at Charlotte Russe
Shakir GoodmanShakir Goodman
Project Coordinator at FiservProject Coordinator at Fiserv