Alleyah Clark
Chicago,IL
Summary
Dynamic professional with a proven track record, enhancing resident/ customer satisfaction through innovative program development and compassionate support. Skilled in EMR/MDS Systems and fostering effective collaborations. Expertise in staff training and creative problem-solving, driving forward-thinking solutions in healthcare settings.
Overview
7
7
years of professional experience
Work History
Lead Life Enrichment Coordinator /MDS Coordinator
Plymouth Place Senior Living
01.2024 - Current
- Established strong relationships with community partners to bring additional resources and opportunities to enrich the lives of residents.
- Provided compassionate support to residents coping with personal losses or challenging life events by offering emotional support and connecting them with relevant resources within the community.
- Improved resident satisfaction scores by consistently seeking input on programming preferences from both participants and non-participants alike.
- Championed diversity within programming offerings by creating inclusive events that celebrate a variety of cultures and traditions.
- Conducted several comprehensive MDS assessments to evaluate resident care needs.
- Develop and implement personalized care plans based on MDS data and interdisciplinary team input.
Assistant Dietary Manager
Grace Point Place
04.2022 - 12.2023
- Maintained strict adherence to industry regulations regarding food safety, hygiene, and sanitation practices, leading to consistently high inspection scores.
- Facilitated open lines of communication between kitchen staff and healthcare providers to address concerns promptly and effectively.
- Reduced food waste significantly by implementing portion control measures and efficient meal preparation techniques.
- Collaborated with interdisciplinary healthcare teams to ensure comprehensive care for all patients, including those with complex medical conditions requiring specialized dietary interventions.
HR Administrative Assistant
Symphony Nursing & Rehabilitation Center
07.2021 - 03.2022
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
- Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
- Effectively facilitated various orientation sessions.
Clinical Scheduler
Symphony Nursing and Rehabilitation Center
08.2020 - 07.2021
- Collaborated with insurance companies to confirm coverage information when necessary, reducing potential delays in treatment plans.
- Maintained, manipulated and coordinated physician schedules to incorporate time constraints, patient types and desired statistical outcomes.
- Remained up-to-date on industry best practices regarding clinical scheduling operations in order to provide top-quality service.
- Facilitated effective communication between healthcare providers, administrative staff, and patients for smooth schedule coordination.
Patient Care Technician
Olive Grove Terrace
11.2017 - 12.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Bachelor of Science - Biochemistry
Rust College
High School Diploma -
Curie High School
Certificate - Phlebotomy
NPS
04-2025
Skills
- Documentation and reporting
- Innovation and creativity
- Activity coordination
- Assessment and evaluation
- Effective collaboration and interaction
- Marketing and promotion
- Creative program development
- Recruiting and hiring
- Programming implementation
- Microsoft Office Suite
- EMR Systems and medical records
- Staff training and development
- Customer sn
Timeline
Lead Life Enrichment Coordinator /MDS Coordinator
Plymouth Place Senior Living
01.2024 - Current
Assistant Dietary Manager
Grace Point Place
04.2022 - 12.2023
HR Administrative Assistant
Symphony Nursing & Rehabilitation Center
07.2021 - 03.2022
Clinical Scheduler
Symphony Nursing and Rehabilitation Center
08.2020 - 07.2021
Patient Care Technician
Olive Grove Terrace
11.2017 - 12.2020
Bachelor of Science - Biochemistry
Rust College
High School Diploma -
Curie High School
Certificate - Phlebotomy
NPS
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