Allison Newton
Shelby,NC
Summary
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Marshalls TJX Companies
Shelby, NC
12.2024 - 01.2025
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Assisted in the preparation and execution of physical inventory counts.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Used product knowledge to suggest items to match client needs, and answer customers questions.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Initiated friendly conversation with customers to determine level of assistance needed.
Cook Operator
Chick-fil-A
Altamonte Springs, Florida
02.2024 - 09.2024
- Maintained a clean and sanitary work environment, conducting end-of-day cleaning procedures.
- Adapted to changing menu requirements, learning new recipes and techniques to expand culinary skills.
- Trained new back of house team members, sharing knowledge and best practices for kitchen operations.
- Handled multiple food orders simultaneously, prioritizing tasks to meet tight deadlines.
Retail Sales Associate
Bath & Body Works
Altamonte Springs, Florida
12.2023 - 09.2024
- Resolved customer complaints professionally in accordance with company policy.
- Discounted purchases by scanning and redeeming coupons.
- Helped with purchases and signed customers up for rewards program.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Helped customers find specific products, answered questions, and offered product advice.
Blizzard Mixologist
Dairy Queen Grill & Chill
Shelby, NC
01.2020 - 05.2021
- Counted and balanced cashier drawers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Film
Full Sail University
Winter Park, FL06-2023
High School Diploma -
Pinnacle Classical Academy
Shelby, NC05-2021
Skills
- Teamwork and collaboration
- Customer assistance
- Professional appearance
- Problem-solving
- Retail store operations
- Highly effective communication
Timeline
Retail Sales Associate
Marshalls TJX Companies
12.2024 - 01.2025
Cook Operator
Chick-fil-A
02.2024 - 09.2024
Retail Sales Associate
Bath & Body Works
12.2023 - 09.2024
Blizzard Mixologist
Dairy Queen Grill & Chill
01.2020 - 05.2021
Bachelor of Science - Film
Full Sail University
High School Diploma -
Pinnacle Classical Academy