Allie Arnold
Killeen
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Scanning Coordinator
Harris Teeter
Virginia Beach
10.2023 - 07.2025
- Coordinated scanning operations to enhance inventory management and streamline product tracking.
- Trained team members on scanning procedures and technology usage.
- Monitored scanning accuracy to identify and resolve discrepancies in product data.
- Assisted in troubleshooting scanning equipment for seamless operation.
- Communicated regularly with staff to ensure adherence to company standards.
- Maintained scanning equipment and reported any malfunctions or maintenance needs.
- Sorted and hanged sale tags ensuring accurate pricing and following up on said prices by scanning the UPC of thousands of sale tags per week.
- Collaborated with other departments to achieve timely completion of scanning projects.
Customer Service Representative
Target
Virginia Beach
06.2020 - 08.2022
- Provided exceptional customer service in a fast-paced retail environment.
- Assisted customers with product inquiries and resolved issues efficiently.
- Maintained accurate inventory levels through regular stock checks.
- Processed transactions using the point-of-sale system accurately.
- Collaborated with team members to ensure smooth store operations.
- Handled returns and exchanges following company policies consistently.
- Trained new employees on customer service standards and procedures.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Supervisor
Starbucks
Virginia Beach
05.2017 - 08.2019
- Supervised daily operations and ensured high-quality customer service.
- Trained new team members on store policies and procedures.
- Managed inventory levels and restocked supplies as needed.
- Coordinated staff schedules to optimize service during peak hours.
- Enforced health and safety standards in the workplace.
- Assisted in implementing promotional events to boost sales.
- Resolved customer complaints effectively to maintain satisfaction.
- Monitored team performance and provided constructive feedback regularly.
- Monitored employee productivity to provide constructive feedback and coaching.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Processed cash transactions accurately and efficiently for customer purchases.
- Maintained accurate records of daily cash flow and inventory levels.
- Monitored cash registers for discrepancies and resolved issues promptly.
- Assisted in reconciling end-of-day financial reports for management review.
Education
Certificate - Surgical Technology
Sentara College of Health Sciences
Chesapeake, VA 08.2022 - 03.2024
Associate of Science - General Studies
Tidewater Community College
Norfolk, VA 08.2015 - 05.2017
Skills
- Scanning procedures
- Equipment troubleshooting
- Data accuracy monitoring
- Inventory management
- Customer relationship management
- Team collaboration
- Sales support
- Staff training
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
- Deadline oriented
- Data entry proficiency
- Microsoft office
- Write reports
- Cost reduction strategies
- Risk assessment
- Team leadership
- Problem-solving abilities
- Self motivation
- Financial reporting
- Task oriented
- Spreadsheets
- Reading spreadsheets
Timeline
Scanning Coordinator
Harris Teeter
10.2023 - 07.2025
Certificate - Surgical Technology
Sentara College of Health Sciences
08.2022 - 03.2024
Customer Service Representative
Target
06.2020 - 08.2022
Supervisor
Starbucks
05.2017 - 08.2019
Associate of Science - General Studies
Tidewater Community College
08.2015 - 05.2017