Allie Crummey, CPC-A
Macclenny,FL
Summary
Detail-oriented and motivated professional seeking entry-level opportunities to leverage time management and organizational skills. Committed to contributing to team success while embracing new challenges. Strong work ethic and adaptability enhance ability to master new tasks efficiently.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Fire Rescue Emergency Dispatcher
Jacksonville Fire And Rescue Department
Jacksonville, FL
08.2020 - Current
- Received emergency calls and assessed situations to determine appropriate response actions.
- Coordinated dispatch of fire units and emergency services to incidents.
- Communicated crucial information between responders and command staff.
- Monitored radio channels for updates from field personnel to ensure effective communication and coordination.
- Maintained detailed logs of all emergency calls and responses.
- Assisted in training new dispatchers on protocols and procedures.
- Utilized computer-aided dispatch software to track units in real-time.
- Collaborated with law enforcement agencies during multi-agency responses.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Operated a variety of communication equipment such as computers, telephones, radios and other related technology.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Maintained detailed records of incoming calls, including time, caller information, incident type, dispatched units, and other relevant details.
- Certified in CPR to provide First Point of Contact emergency assistance to callers.
- Interpreted complex data quickly in order to assess situations accurately and respond appropriately.
Administrative Assistant
Acme Barricades L.c
Jacksonville, Florida
01.2020 - 05.2020
- Managed office supplies and inventory for efficient operational flow.
- Handled incoming calls and directed inquiries to appropriate departments.
- Maintained organized filing systems for easy document retrieval.
- Developed and implemented office procedures to enhance productivity.
- Collaborated with team members to improve communication and workflow efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Substitute Teacher
Baker County School District
Macclenny, Florida
01.2019 - 12.2019
- Supervised diverse classrooms, fostering positive learning environments that encouraged student engagement.
- Implemented lesson plans and adapted materials for varied student needs.
- Managed classroom behavior in alignment with school policies, promoting a respectful and focused atmosphere.
- Collaborated with teachers to ensure continuity of instruction and support.
- Engaged students in interactive activities to enhance participation and learning.
- Communicated effectively with staff, students, and parents to enhance collaboration and support student success.
- Encouraged positive behavior among students through effective communication techniques.
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at a consistent level.
Front Desk Receptionist
The Beauty Parlor
Macclenny, Florida
08.2016 - 05.2019
- Greeted clients warmly and facilitated a welcoming atmosphere.
- Answered phone calls and addressed client inquiries promptly and professionally.
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
- Managed appointment scheduling using salon management software to optimize client flow.
- Maintained cleanliness and organization of front desk and waiting area consistently.
- Processed payments and handled cash transactions accurately and securely.
- Performed data entry to ensure accurate and up-to-date customer records.
- Coordinated promotional materials to increase client awareness of services offered.
Education
High School Diploma -
Baker County High School
Baker County, FL05-2019
Skills
- Effective communication
- HIPAA Compliance & Documentation review
- ICD-10-CM, CPT, HCPCS coding systems
- Medical terminology
- Emergency communication
- High speed data entry
- Computer proficiency
- Time management
- Detail oriented
- Decision-making
Certification
CPC-A - Certified Professional Coder
AAPC (American Academy of Professional Coders)
2026
AAPC (American Academy of Professional Coders)
2026
Timeline
Fire Rescue Emergency Dispatcher
Jacksonville Fire And Rescue Department
08.2020 - Current
Administrative Assistant
Acme Barricades L.c
01.2020 - 05.2020
Substitute Teacher
Baker County School District
01.2019 - 12.2019
Front Desk Receptionist
The Beauty Parlor
08.2016 - 05.2019
High School Diploma -
Baker County High School