Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Realtor
Berkshire Hathaway HomeServices Fox & Roach, REALTORS
12.2021 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Server
Colonial Diner
01.2018 - 05.2019
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Assistant Manager
Fridays Bar And Grill
03.2016 - 12.2018
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Mentored team members to enhance professional development and accountability in workplace.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Paul VI
Haddonfield, NJ
06.2008
Skills
Client Relations
Contract Negotiation
Strong negotiation skills
Property Marketing
Tech-savvy mindset
Schedule Coordination
Database Management
Local area familiarity
Tech-Savvy
Market research data entry
Timeline
Realtor
Berkshire Hathaway HomeServices Fox & Roach, REALTORS
12.2021 - Current
Server
Colonial Diner
01.2018 - 05.2019
Assistant Manager
Fridays Bar And Grill
03.2016 - 12.2018
High School Diploma -
Paul VI
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