Allie Garrison
Tyler,TEXAS
Summary
Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
5
5
years of professional experience
Work History
Certified Trainer
Raising Canes
05.2022 - Current
- Recruited and trained new members of guest service team.
- Maintained organization of documents, materials and equipment.
- Developed effective training plans based on department needs and objectives.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Supported productivity increase and business growth through new hire training and mentoring.
- Educated clients on proper use of products and systems.
- Identified and recommended staff for key positions and departments.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Operational Manager
Steve Silver Company
03.2018 - 03.2019
- Developed and maintained relationships with external vendors and suppliers.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Reported issues to higher management with great detail.
- Mitigated business risks by working closely with staff members and assessing performance.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
BBA - Business Management
University of Texas At Tyler
Tyler, TX05.2024
Skills
- Computer Technology
- Customer Relationship Management
- Social Media Marketing
- Team Leadership
- Staff Development
- Sales
- Complex Problems Analysis
- Maintaining Compliance
- Sales Promotion
- Staff Training
- Planning and Implementation
- Microsoft Office Expertise
Timeline
Certified Trainer
Raising Canes
05.2022 - Current
Operational Manager
Steve Silver Company
03.2018 - 03.2019
BBA - Business Management
University of Texas At Tyler