Alexandra Grobe
Overland Park,KS
Summary
Dynamic inventory management professional with extensive experience at 1a Auto, recognized for enhancing operational efficiency through innovative problem-solving and meticulous attention to detail. Proven skills in forklift operation and conflict resolution, consistently meeting objectives while supporting team success. A decisive leader with strong organizational capabilities, dedicated to continuous learning and professional development. Eager to leverage expertise in a dynamic team environment to further company goals.
Overview
14
14
years of professional experience
Work History
Warehouse Assistant
1a Auto
Olathe, KS
02.2024 - Current
- Operated forklift to move materials around the warehouse safely.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
- Inspected and moved products to designated areas in warehouse.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Traced missing material and shipments through vendor and customer communications.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Customer Service Representative
DH Pace Corporate
Overland Park, KS
06.2023 - 12.2023
- Assigned drivers to appropriate routes based on customer needs.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Received and dispatched calls for emergency services.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Recorded results of service calls to create report summaries for senior management.
Lead Bartender
Darden
Overland Park, KS
02.2022 - 05.2023
- Prepared mixed drinks according to standard recipes.
- Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Assisted management in developing promotional activities such as contests or giveaways.
- Reduced inventory losses and moved older products by creating new drink menu items.
- Increased average ticket amounts by upselling customers from shelf to premium brands.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Dental Assistant
LeBlanc & Associates
Leawood, KS
06.2021 - 02.2022
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Kept accurate records of dental treatments provided for each patient's visit.
Lead Bartender
Granite City Food & Brewery
Kansas City, KS
03.2016 - 06.2021
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Organized events such as happy hours or special promotions for holidays or sporting events.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Assisted management in developing promotional activities such as contests or giveaways.
- Planned and coordinated special events to boost customer numbers and profits.
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
Bartender
Brewbaker's Restaurant
Lenexa, KS
12.2014 - 02.2016
- Processed payments accurately and efficiently with POS system.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Developed good working relationships with fellow employees through effective communication.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Bartender
Jerrys Bait shop
Lenexa, KS
04.2012 - 12.2014
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Shift Leader
Johnny's Tavern West
Overland Park, KS
08.2011 - 10.2013
- Monitored employee performance to ensure compliance with company policies and procedures.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
Aesthetic License - Aesthetics
B Street School of Cosmetology
103rd And Mastin St. Overland Park, KS01-2008
High School Diploma -
Blue Valley Northwest
135th And Switzer Overland Park, Ks04-2007
Skills
- Forklift operation
- Problem solving
- Attention to detail
- Order picking and processing
- Continuous improvement
- Inventory control and organization
- Clear and effective communication, and conflict management skills
- Shipping and receiving
- Equipment operation
- Eager to learn and grow
- Time management
- Conflict resolution
- Critical and creative thinking
- Complex problem-solving
- Staff training and development
- Adaptability
- Troubleshooting skills
Affiliations
- Wood Working with repurposed wood
- Creating things with my 3D printer
- Working on my dirt bike, motorcycles, and cars
Timeline
Warehouse Assistant
1a Auto
02.2024 - Current
Customer Service Representative
DH Pace Corporate
06.2023 - 12.2023
Lead Bartender
Darden
02.2022 - 05.2023
Dental Assistant
LeBlanc & Associates
06.2021 - 02.2022
Lead Bartender
Granite City Food & Brewery
03.2016 - 06.2021
Bartender
Brewbaker's Restaurant
12.2014 - 02.2016
Bartender
Jerrys Bait shop
04.2012 - 12.2014
Shift Leader
Johnny's Tavern West
08.2011 - 10.2013
Aesthetic License - Aesthetics
B Street School of Cosmetology
High School Diploma -
Blue Valley Northwest