Allie Harlan
Auburn
Summary
I am a personable and highly organized individual, skilled in effective team coordination and adept at resolving issues efficiently. With a robust understanding of operational procedures, I excel in managing daily tasks while ensuring positive and productive customer interactions. My approach prioritizes clarity and communication, fostering a cohesive team environment. I am committed to driving organizational efficiency and achieving strategic objectives through proactive leadership and thorough planning. My ability to foresee potential challenges and devise practical solutions positions me as a valuable asset in supporting the organization's overall goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Harlynn and Gray Boutique
04.2024 - 11.2024
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Opened and closed the store and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Mentored new employees on company policies, procedures, and best practices to ensure their organizational success.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interacted well with customers to build connections and nurture relationships.
Project Manager
Inner Spark Creative
07.2023 - 04.2024
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Strengthened internal communication by managing correspondence, distributing information, and maintaining an updated contact database.
- Planned, designed, and scheduled phases for large projects.
- Collaborated with cross-functional teams to ensure smooth project execution and timely completion.
- Monitored project progress, identified risks and took corrective action as needed.
- Contributed to company growth by identifying areas of improvement within office procedures, recommending changes, and implementing new strategies.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Boosted team productivity by organizing workflow, assigning tasks, and monitoring performance.
- Fostered a collaborative atmosphere by acting as a liaison between departments to ensure timely delivery of information and resources.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Owner and Publisher
Magnolia Publishing Group LLC
05.2022 - 09.2023
- Increased readership with targeted marketing strategies and engaging content development.
- Implemented cost-saving measures while maintaining the highest level of product quality.
- Expanded distribution channels by negotiating contracts with new partners and vendors.
- Coordinated cross-functional efforts between editorial, design, production, marketing, sales departments ensuring a cohesive workflow from ideation to final product delivery.
- Worked within multilevel approval structures to maintain quality standards for work.
- Collaborated with external agencies for targeted advertising campaigns that drove subscriber growth.
- Monitored industry trends staying ahead of competitors through continuous improvement in publishing techniques.
- Successfully launched digital versions of print publications expanding reach into new markets and increasing overall revenue.
- Checked preliminary and final proofs for errors and made necessary corrections.
- Achieved financial goals through effective budget management, reducing overhead costs without compromising output quality.
- Edited classified and unclassified reports and other communications materials to maximize organization, proper grammar usage and clarity.
- Participated in meetings and conference calls to gather and communicate document layout and production process information and represent production function.
- Developed strong relationships with authors, photographers, and illustrators to ensure timely delivery of high-quality materials.
- Interacted with authors and other internal customers to define job requirements and resolve content, production and scheduling issues.
- Managed a diverse team of editors, designers, and writers for successful project completion.
- Directed concept development meetings with creative teams for innovative publication ideas that resonated with readers.
Social Media Manager
Ballistic Agency
09.2022 - 07.2023
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Increased brand awareness by developing and implementing effective social media strategies.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Reviewed marketing materials and documents for brand accuracy and trending design.
- Increased brand awareness through development and implementation of successful public relations campaigns.
Education
Bachelor Of Science - Business Family And Consumer Sciences/Human Sciences in Consumer Sciences
The University of Alabama
Tuscaloosa, AL05.2020
Skills
- Customer service
- Team leadership
- Decision-making
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Schedule management
- Relationship building
- Money handling
- Time management
Certification
- AI Engineering Professional Certificate IBM
- Python for Data Science, AI & Development IBM
- Google Data Analysis Professional Certificate Google
- Google IT Automation with Python Professional Certificate Google
- Google Data Analysis Certificate Google
- Klaviyo Product Certificate Klaviyo
Timeline
Assistant Manager
Harlynn and Gray Boutique
04.2024 - 11.2024
Project Manager
Inner Spark Creative
07.2023 - 04.2024
Social Media Manager
Ballistic Agency
09.2022 - 07.2023
Owner and Publisher
Magnolia Publishing Group LLC
05.2022 - 09.2023
- AI Engineering Professional Certificate IBM
- Python for Data Science, AI & Development IBM
- Google Data Analysis Professional Certificate Google
- Google IT Automation with Python Professional Certificate Google
- Google Data Analysis Certificate Google
- Klaviyo Product Certificate Klaviyo
Bachelor Of Science - Business Family And Consumer Sciences/Human Sciences in Consumer Sciences
The University of Alabama
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