Alessandra Infurna
Summary
Reliable and caring nursing assistant, experienced in caring for elderly and vulnerable adults, works well with bedridden, physically challenged and memory impaired patients. Friendly and compassionate, with excellent interpersonal communication skills and discreet and confidential in all dealings with patient and staff. My detail-oriented mindset and warm personality have made me a valuable advocate for patients and their needs in my career. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Associate (PCA)
North Shore University Hospital - 7 Tower Orthopedics
01.2018 - Current
- Assist 10+ patients each shift with daily living activities including grooming, hygiene, oral and perineal care, incontinence, helping minimize rashes, sores, and soiling, ensuring patients eat and drink throughout the day, keeping living areas neat and organized
- Collect vital signs, EKG, lab samples, ROM, proper body alignment, check blood glucose levels, emptying drains such as Foley catheters, colostomies, JPs, and hemovacs, maintain privacy with HIPAA, advocate for patients
- Provide social and emotional support to improve the morale of patients as well as establishing rapport with team members, family members and doctors
- Observe physical and emotional changes and report patient conditions to nurses
- Transfer patients using Sara Steadys, hoyer lifts, airtap machines, while ensuring patient safety and comfort
- Orientation and training of new PCAs
- Detailed meal documentation as well as INOs
- Assist with wound care under the supervision of RN.
Medical Secretary
Garden City Pediatrics
01.2017 - 01.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Dental Assistant
Great Expressions Dental Centers
11.2011 - 04.2016
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for numerous procedures daily.
Education
Associates in Retail Business Management -
Nassau Community College
Garden City, NY01.2013
Highschool Diploma -
H. Frank Carey Highschool
01.2008
Skills
- Direct Patient Care
- Family Support
- Phlebotomy
- Verbal and Written Communication
- Organizational Skills
- Multitasking Ability
- Medical Terminology
- Patient Care
- Relationship Building
Certification
- First Aid & CPR
- Center of Excellence Award
- CCMA - Certified Clinical Medical Assistant
Timeline
Patient Care Associate (PCA)
North Shore University Hospital - 7 Tower Orthopedics
01.2018 - Current
Medical Secretary
Garden City Pediatrics
01.2017 - 01.2018
Dental Assistant
Great Expressions Dental Centers
11.2011 - 04.2016
Associates in Retail Business Management -
Nassau Community College
Highschool Diploma -
H. Frank Carey Highschool
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