Allie Kirgan
Plano,Tx
Summary
Highly motivated, outgoing individual with 6+ years of experience in customer service (2 years of recruiting/staffing outside of college). Demonstrated success in resolving customer issues quickly and efficiently, and building/maintaining relationships with clients and candidates. Possesses strong organizational and communication skills, with the ability to prioritize tasks and meet tight deadlines.
Overview
6
6
years of professional experience
Work History
Recruiting Manager
Unity Search
06.2022 - 04.2024
- Sourced candidates within accounting and finance industry
- Facilitated conversations through written and verbal communication with candidates and clients
- Filled job openings for clients and managed process from start to finish
- Built and maintained relationships with both candidates and clients to build rapport and trust for future opportunities
- Sparked conversations which lead to improvements in overall team culture/productivity.
- Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Managed applicant tracking systems to keep recruitment processes organized.
Administrative Assistant (part Time)
Johnson Financial Group
12.2018 - 05.2022
- In charge of general office administration to keep things organized daily
- Communicated with clients about upcoming meetings and meeting changes
- Arranged client and advisor events
- Schedule/calendar management for financial advisors in office.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Tanning Consultant (part Time)
Palm Beach Tan
09.2018 - 05.2022
- Responsible for sales to maintain company revenue goals
- Promoted and sold monthly memberships and tanning products.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring positive outcome for both client and salon.
- Contributed to positive work culture by collaborating with colleagues, sharing expertise, and actively participating in staff meetings.
- Assisted in retaining clientele through exceptional customer service, building rapport, and addressing concerns promptly.
Education
Bachelor of Communication/Media Studies -
University of North Texas
Denton, TX05.2022
Skills
- Excellent interpersonal, verbal, and written communication with strong attention to detail
- Candidate Sourcing
- Problem-Solving
- Customer Service
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Outlook
- Customer and client relations
- Critical Thinking
- Scheduling and calendar management
Hobbies and Interests
I recently launched a new personal business called Kirgan's Kreations where I create and craft charcuterie boards/grazing tables for parties, events, or small gatherings.
Timeline
Recruiting Manager
Unity Search
06.2022 - 04.2024
Administrative Assistant (part Time)
Johnson Financial Group
12.2018 - 05.2022
Tanning Consultant (part Time)
Palm Beach Tan
09.2018 - 05.2022
Bachelor of Communication/Media Studies -
University of North Texas