Strong communication skills with 5+ years of working with kids and adults. Enjoy working with kids and can create a nurturing, welcoming and positive environment. When teaching swim lessons to 3-6-year-olds, received a lot of good and helpful feedback from the parents. Associate of Arts degree with a designation in psychology, and going for bachelors in Human Services, but considering Early Childhood Education. Received Student Employee of the Year Award at Aims Community College.
Overview
4
4
years of professional experience
Work History
Peer Navigator
Aims Community College
03.2022 - Current
Would welcome students to the Welcome Center.
Assist with helping them apply to Aims and giving them their next steps after that.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Used problem-solving skills in unique situations.
Handled difficult students when they became frustrated.
Helped students register for classes, get holds taken care of and answered any questions they had.
Gave directions if they were in the wrong place on campus.
Learned to help people of all ages.
Sales Associate
Petco
08.2021 - 01.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays.
Used in-store system to locate inventory and place special orders for customers.
Lifeguard and Swim Instructor
Windsor Recreation Center
04.2019 - 08.2021
Taught daily swim instruction to students varying in ages and skill levels.
Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Provided positive reinforcement and motivation to increase student confidence and performance.
Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Adapted teaching techniques to different learning styles.
Took notes strengths and weaknesses of each child in class to track progress.
Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
Developed and implemented lesson plans based on individual student needs.
Provided emergency first aid and CPR as needed.
Implemented proper safety protocols and emergency response plans.
Greeting and welcoming patrons and answering any question they had.