Allie McCaulley
Louisville,KY
Summary
Dynamic logistics coordinator with a proven track record at Carnes Trucking Company, excelling in transportation planning and customer service. Expert in problem-solving and compliance, I enhanced client satisfaction through effective communication and developed contingency plans that minimized disruptions. Recognized for leadership in streamlining operations and fostering strong vendor relationships.
Overview
14
14
years of professional experience
Work History
Logistics Coordinator
Carnes Trucking Company
04.2015 - Current
- Tracked orders and notified customers of status or potential delays.
- Coordinate and manage transportation of freight for clients
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Handled after hours break downs by coordinating service for repair.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Built and established relationships with staff and vendors.
Dispatch/Brokerage
Arman Transport
07.2013 - 02.2015
- Worked as a broker by finding qualified carriers to haul customer freight.
- Accounting- Made phone calls on past due invoices.
- Increased customer satisfaction with timely deliveries through effective communication and coordination with dispatch teams.
Assistant Salon Director
Sun Tan City
06.2011 - 02.2013
- Streamlined salon operations for improved efficiency with implementation of organizational systems and procedures.
- Assisted salon director in setting and achieving ambitious sales goals, driving a culture of excellence within the team.
- Collaborated with salon director for successful event planning, including product launches and special promotions.
- Enhanced client satisfaction by providing exceptional customer service and addressing individual needs.
- Coordinated employee schedules to ensure full coverage during peak hours without compromising quality of service provided to clients.
- Managed cash flow, business transactions, banking, and accounting processes.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Transportation planning
- Punctual and dependable
- Motivational leadership
- Training and leadership
- Communication
- Multitasking
- Active listening
- Organizational skills
Timeline
Logistics Coordinator
Carnes Trucking Company
04.2015 - Current
Dispatch/Brokerage
Arman Transport
07.2013 - 02.2015
Assistant Salon Director
Sun Tan City
06.2011 - 02.2013
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