Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allie McMurry

Fayetteville,United States

Summary

Organized and dependable candidate with a passion for the non-profit sector successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Vintage Processor

Warehouse 479 - Samaritan Shop
01.2023 - Current
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Developed new processor programs to streamline operations.
  • Accelerated vintage sales by 50% after 1 week of employment.
  • Interacted with customers enthusiastically to cultivate a pleasant experience while informing how their business supports the company mission.
  • Proactively staying on top of vintage clothing trends in order to best represent brand and hit target audience.
  • Collaborated regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.

Project Manager

Field Agent
01.2022 - 08.2022
  • Managed between 50-100 projects concurrently from start to finish.
  • Fostered strong team culture by meeting team goal of building 80% of projects in under 48 hours.
  • Partnered with 6 internal teams to solve various client retail problems.
  • Crafted job instructions from client methodologies in a engaging manner used by over 2,000,000 app users.
  • Spearheaded strategies to reach completion rates while sustaining profit margin of 70%.

Customer Service Representative

Field Agent
07.2020 - 01.2022
  • Advocated for app users as an "Agent Ambassador" in order to sustain a 90% Agent Satisfaction rate.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Articulated specific client objectives to app users by resolving 100 emails weekly.
  • Problem solved by identifying and addressing future possible issues, resulting in 80% "1 touch" emails.
  • Mediated between app users and internal teams to help drive completion rates of projects.

Education

BBA - Marketing

University of Arkansas
Fayetteville, AR
12.2021

Skills

  • Customer Service
  • Quality Standards
  • Attention to Detail
  • Adaptable
  • Quick learner
  • Time management

Timeline

Vintage Processor

Warehouse 479 - Samaritan Shop
01.2023 - Current

Project Manager

Field Agent
01.2022 - 08.2022

Customer Service Representative

Field Agent
07.2020 - 01.2022

BBA - Marketing

University of Arkansas

Similar Profiles

CREATE PROFILE
Allie McMurry