Allie M. Utterback
Tracy,IA
Summary
Results-oriented leader with a deep understanding of project management principles. Proven track record in coordinating complex projects, demonstrating strong leadership skills, and problem-solving abilities. Demonstrated success in fostering stakeholder relationships and driving team collaboration to deliver high-quality results on time and within budget.
Overview
6
6
years of professional experience
Work History
Project Specialist
Pella Corporation
Pella, Iowa
05.2024 - Current
- Coached project teams to enhance cross-department collaboration, leading to successful project outcomes.
- Proactively identified risks, collaborating with cross-functional teams to maintain timelines and deliverables.
- Utilized iObeya and Smartsheet for documenting milestones and tracking goals, aligning team efforts to achieve project objectives.
- Managed project lifecycle activities, including budget oversight and scope definition.
National Accounts Inside Sales Specialist
Pella Corporation
Pella, Iowa
07.2023 - 05.2024
- Managed 125 Lowe’s accounts in Gulf Coast region, strengthening customer loyalty through relationship building.
- Trained associates on products and sales techniques, enhancing overall team effectiveness.
- Addressed customer inquiries, ensuring prompt resolutions and accurate solutions.
- Expedited order requests, ensuring timely and accurate fulfillment for customer satisfaction.
Customer Outreach Coordinator
Pella Corporation
Pella, Iowa
08.2022 - 07.2023
- Managed incoming communications to ensure timely responses to emails, voicemails, and phone calls, enhancing customer satisfaction.
- Led training sessions for SDX members, enhancing operational efficiency and streamlining workflows.
- Collaborated with branches to qualify sales leads and track data effectiveness, contributing to improved sales processes.
- Optimized workflows for Prehash process, raising engagement scores from 30-40% to 80-90%, significantly boosting participant involvement.
Intercompany Inside Sales Representative
Clow Valve
Oskaloosa, Iowa
08.2021 - 07.2022
- Processed purchase orders, ensuring accurate data entry to meet order fulfillment deadlines.
- Coordinated with sister companies to align production targets and streamline operations.
- Collected and reported data to enhance resource management and production efficiency.
Inside Sales Representative- Intern
Clow Valve
Oskaloosa, Iowa
05.2020 - 08.2021
- Assisted customers with product inquiries, sales quotes, and order status updates.
- Supported outside sales team with product information and resolved customer issues, enhancing overall sales process.
- Entered and processed purchase orders, ensuring accurate internal records for efficient order management.
- Coordinated with sister companies to track production schedules and manage order backlogs, facilitating timely deliveries.
Education
Bachelor - Business Management & Human Resource Management
William Penn University
Oskaloosa, IA05-2021
Skills
- Project management
- Problem solving
- Sales and account management
- Cross-functional collaboration
- Process improvement
- Leadership
- Time management
- Microsoft Suite, iObeya, Smartsheet, Salesforce, PQM
Timeline
Project Specialist
Pella Corporation
05.2024 - Current
National Accounts Inside Sales Specialist
Pella Corporation
07.2023 - 05.2024
Customer Outreach Coordinator
Pella Corporation
08.2022 - 07.2023
Intercompany Inside Sales Representative
Clow Valve
08.2021 - 07.2022
Inside Sales Representative- Intern
Clow Valve
05.2020 - 08.2021
Bachelor - Business Management & Human Resource Management
William Penn University