Allie Ollerich

• Analyzed customer needs to provide tailored product solutions and support. Typically working directly with Topcon and Deere engineers to fix issues.
• Collaborated with sales teams to enhance product knowledge and training materials.
• Assisted the sales team in finding or creating solutions for customer needs if machine modification was needed.
• Maintained MSHA certification and obtained the needed John Deere Capstones that are required for the position.
• Managed product demonstrations on John Deere construction equipment, Topcon Positioning and Deere Integrated technology to showcase the features and benefits that efficiency technology can bring to a jobsite.
• Prospected, created and maintained strong relationships with key customers to drive customer satisfaction.
• Developed a training course for customers to have hands-on learning with their equipment.
• Troubleshot equipment in the field and communicated with the service department regarding issues, typically resolving them before a technician was needed on the technology side.
• Led trainings for the sales team to ensure they were up to date on the changes in equipment and had firm knowledge of the equipment they were selling.
• Delivered new customer equipment and complete walk-arounds on equipment to ensure the end user was comfortable with their machine and knew all the features the machine has to offer. Completing any competent persons' training for customers with MSHA requirements.

• Operated heavy machinery to complete excavation, grading, and site preparation tasks efficiently. Sites such as residential, commercial and governmental.
• Communicated with developers and/or homeowners about their project and the progress on the civil side.
• Conducted routine maintenance checks on equipment for performance and safety compliance with company standards.
• Communicate with team members to coordinate daily operations and enhance workflow efficiency on construction sites.
• Trained new operators on machine operation standards and typically teaching how a jobsite is operated.
• Ran a snow removal crew and complied with customers' wishes on timely clearance

• Maintained MSHA certification and site specifics for truck drivers.
• Operated heavy machinery and ensured efficient production and adherence to MSHA and company standards.
• Operated a sand screener with an average output of 52 ton of sand.
• Reported to the office nightly the tonnage made and scaled out.
• Maintained a clean working environment and passed an MSHA inspection with no citations.
• Communicated with truck drivers and foremen to keep the trucks moving and prioritize the tasks for the day.

• Operated heavy machinery in the quarry hole and loaded customer trucks.
• Ran scale house and reported to the main office consistently for clear communication, as customers' orders could change within the hour. Running the scale house would involve processing 300-400 truck tickets per day.
• While operating the main plant and sands plant I assisted in quality control processes to ensure compliance with project specifications and DOT standards.
• Maintained clean and organized work areas to promote safety and efficiency, and maintain MSHA standards
• Collaborated with team members to complete tasks within designated timelines and ensure safety with the tasks at hand.
• I would be in charge of task training the new employees. Complying with MSHA and company rules and regulations.
• When the plant was shut down for the winter I would assist with winter maintenance. Typically consisting of changing belts, rollers and repair warped bins.

While employed with LG Everist the company had purchased Myrl and Roys' Paving. With my knowledge of the scale house and the customer basis from working in the quarry during the buyout I was brought onto the accounting team. I was able to mitigate the tension customers had toward the change as I was able to speak for them on past agreements the company had made. Among with being an advocate for my peers and customers as an accountant my typical daily duties consisted of the following:

• Accounts Payable and Receivable for 3 quarries and 4 gravel pits
• Forecasted plant operations for the salesmen
• Make in house collection calls