Allie Patrick
Denham Springs,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
The Chimes Restaurant And Taproom
09.2021 - 09.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Restaurant Server
The Chimes Restaurant And Taproom
12.2018 - 09.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Restaurant Crew Member
Izzo's Illegal Burrito
11.2017 - 09.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated as full-service food provider in a fast paced establishment by taking orders, preparing meals, and collecting payments.
Education
General Studies
Baton Rouge Community College
Baton Rouge, LAHigh School Diploma -
Live Oak High School
Watson, LA05.2016
Skills
- Schedule Coordination
- Customer Engagement
- Menu Development
- Recruitment
- Staff Management
- Adaptable
- Passion for Customer Satisfaction
- Conflict Resolution Techniques
Timeline
Restaurant Manager
The Chimes Restaurant And Taproom
09.2021 - 09.2023
Restaurant Server
The Chimes Restaurant And Taproom
12.2018 - 09.2021
Restaurant Crew Member
Izzo's Illegal Burrito
11.2017 - 09.2019
General Studies
Baton Rouge Community College
High School Diploma -
Live Oak High School
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