Allie Perry
Fond du Lac,WI
Summary
Results-driven Shift Leader at Dairy Queen Grill & Chill, recognized for exemplary team leadership and innovative problem-solving. Achieved significant operational efficiency improvements while maintaining rigorous safety and customer satisfaction standards. Demonstrated adaptability and precision in task execution within a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Shift Leader
Dairy Queen Grill & Chill
Fond Du Lac, WI
03.2021 - 09.2024
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Operated cash register accurately to process payments from customers.
- I worked in a fast-paced environment while multitasking.
Education
High School Diploma -
Horace Mann Highschool
North Fond Du Lac05-2025
Skills
- Flexible schedule
- Team leadership
- Role modeling
- OSHA regulations compliance
- Professional appearance
- Creative Problem-solving
- Precision
Affiliations
- School
- Work
- Studying
- Gym
- Reading
Languages
English
Professional
Timeline
Shift Leader
Dairy Queen Grill & Chill
03.2021 - 09.2024
High School Diploma -
Horace Mann Highschool