Allie Simon

At WFSE I Developed and implemented various strategies to increase member satisfaction and engagement during trainings, and informational meetings.

● Field staff support (scheduling, data entry, and any other needs).

● Greet people as they walked in, and seat them until an available person was able to assist.

● File grievances with agencies and schedule any hearings regarding said grievance.

● Labor power entry, as well as any needed updating to paper case files and grievances.

● Created various flyers used by Council Reps for member outreach and engagement.

● Schedule and create Zoom/Teams calls for meetings and Training classes.

● Organize & plan member training, and document prep.

● Answer member questions when needed.

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Qualified tenant's for tax-credit income based housing.
• Followed all federal and local laws and regulations for low-income housing.
• Worked within state programs to collect and submit information for tenants.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.

• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Prepared vendor invoices and processed incoming payments.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Maintained good working relationships with vendors and resolved disputes.
• Entered daily work orders for the door shop to complete.
• Balanced inventory, and corrected any off counts.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Streamlined price change processes, working closely with inventory management to ensure accurate stock levels.
• Minimized pricing errors by conducting regular audits of product prices and shelf labels.