Allie Thomas
Bellingham
Summary
I consider myself a fast and persistent learner, so I enjoy learning new skills and overcoming challenges.
I am patient and extroverted when it comes to customer service, and I enjoy meeting customers’ needs and making sure that they are satisfied.
I also have a lot of outdoor guiding experience which contributes highly to my customer service experience.
I have worked with people in highly intense and sometimes stressful situations, so I have experience working through hard situations with people making sure that they are calm and safe throughout the whole experience.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Sea Kayak Guide
Dragonfly Kayak Tours
Bellingham
06.2025 - Current
- Guided groups through scenic waterways while ensuring safety and enjoyment.
- Provided detailed information on local wildlife and ecological features.
- Assisted clients with kayak preparation and equipment fitting.
Climbing Club Trip Leader
Western Washington University Climbing Club
Bellingham
09.2024 - Current
- Led climbing trips, ensuring safety and adherence to guidelines.
- Organized equipment logistics for outdoor climbing excursions.
- Instructed participants on climbing techniques and safety protocols.
Ski Instructor
Mt Baker Ski Area
Bellingham
11.2024 - 04.2025
- Instructed beginner skiers on fundamental techniques and safety practices.
- Demonstrated proper ski equipment usage and maintenance to ensure safety.
- Led group lessons, adapting methods to various skill levels and ages.
- Monitored student progress, providing feedback to enhance skills and confidence.
Zipline Guide
Flagstaff Extreme Adventure Course
Flagstaff
04.2022 - 12.2023
- Guided participants through zipline courses ensuring safety and enjoyment.
- Conducted equipment checks and maintenance before each session for optimal performance.
- Instructed guests on proper use of safety gear and zipline techniques.
- Facilitated retail and booking services to ensure guest satisfaction with purchases.
Entertainer
North Pole Experience
Flagstaff
11.2021 - 12.2022
- Entertained guests through engaging performances and interactive storytelling.
- Collaborated with team members to create memorable holiday experiences for visitors.
- Led a team of 'elves' in orchestrating holiday entertainment experiences, enhancing customer satisfaction through effective timing and role facilitation.
Education
Bachelor of Science - Geology
Western Washington University
Bellingham, WA 04.2024 - 07.2025
Bachelor of Science - Wildlife Biology
University of Arizona
Tucson, AZ 08.2022 - 05.2023
Flagstaff High School
Flagstaff, AZSkills
- Customer service
- Equipment maintenance
- Gear selection
- Group management
- Environmental awareness
- Multi-day backpacking experience
- Backcountry cooking
- Canoeing and kayaking
- Whitewater rafting experience
- Rock climbing experience
- Safety procedures
- Organizational skills
- Ecological awareness
- Instructional techniques
References
References available upon request.
Timeline
Sea Kayak Guide
Dragonfly Kayak Tours
06.2025 - Current
Ski Instructor
Mt Baker Ski Area
11.2024 - 04.2025
Climbing Club Trip Leader
Western Washington University Climbing Club
09.2024 - Current
Bachelor of Science - Geology
Western Washington University
04.2024 - 07.2025
Bachelor of Science - Wildlife Biology
University of Arizona
08.2022 - 05.2023
Zipline Guide
Flagstaff Extreme Adventure Course
04.2022 - 12.2023
Entertainer
North Pole Experience
11.2021 - 12.2022
Flagstaff High School