Highly motivated graduate with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Startup Company Associate
Vochill
Austin, TX
09.2023 - 01.2024
Developed strategies to optimize workflow processes in order to maximize productivity.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Exceeded customer satisfaction by finding creative solutions to problems.
Event Caterer
G&M Catering
Austin, TX
04.2014 - 01.2024
Managed staff members assigned to caterings events; provided guidance on proper procedures for setup and cleanup operations.
Developed strategies to maximize customer satisfaction and increase sales in catering services.
Researched catering trends and promoted competitive catering services.
Maintained relationships with existing clients by providing superior customer service.
Ensured compliance with local, state, and federal regulations.
Site Director
Ymca Of Austin
Austin, TX
01.2021 - 09.2023
Developed and implemented a comprehensive childcare program that addressed the needs of children from diverse backgrounds.
Established and enforced rules for behavior, health and safety, and program procedures.
Supervised and evaluated staff performance to ensure compliance with quality standards.
Maintained records of children's attendance, behaviors, meals served and medications administered.
Documented all incidents involving accidents or injuries according to established guidelines.
Communicated with parents and fostered strong professional relationships.
Youth Development Leader
Ymca Of Austin
Austin, TX
08.2019 - 01.2021
Maintained records of program attendance, activities, outcomes.
Established positive relationships with parents and guardians of participants.
Ensured compliance with all applicable regulations and laws.
Provided crisis intervention when necessary in order to maintain safety.
Education
Bachelor of Arts - Public Relations And Mass Communication
Texas State University
San Marcos, TX
05-2023
Skills
Administrative Functions
Staff Management
Reporting and documentation
Event Planning
Project Planning
Creativity and Innovation
Adaptability
Analytical and Critical Thinking
Crisis interventions
Digital Skills
Certification
CPR and First Aid Certified
TABC and Food Handlers Certified
Training
Strategies for success in challenging conversations
Child abuse: Signs of abuse and reporting requirements for early childhood professionals
Food allergies in the childcare setting
Conflict resolution in the early childhood environment
Understanding aggressive and defiant behavior
Positive guidance and discipline
Risk management and child safety
References
References available upon request.
Timeline
Startup Company Associate
Vochill
09.2023 - 01.2024
Site Director
Ymca Of Austin
01.2021 - 09.2023
Youth Development Leader
Ymca Of Austin
08.2019 - 01.2021
Event Caterer
G&M Catering
04.2014 - 01.2024
Bachelor of Arts - Public Relations And Mass Communication