Allie West

Worked to prepare and run the campsite for up to 400 people per week or weekend.

• Supported daily operations, maintaining equipment and facility cleanliness standards.
• Solved problems timely and effectively, ensuring camper satisfaction.
• Managed day-to-day department operations with effective workflow coordination.
• Assisted operations manager with planning of routine operations and special projects.
• Collaborated with other departments to foster smooth operation of daily processes.
• Contributed to development of operational procedures to improve efficiency and accuracy.
• Helped provide hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
• Assisted in running many different camp activities, including but not limited to the General Store, boats, lifeguarding, and zip line harnessing. Also, assisted in running campsite stores, such as the Coffee Shop, General Store, and Snack Shop.
• Assisted in cleaning the entire campsite to prepare for the next campers, including but not limited to, restrooms, accommodations, camp-wide trash cleanup, dining hall cleanup and preparation, basic sanitation, as well as deep cleaning each facility.
• Helped manage crews to assist in cleanup and prep.
• Effectively run activities and the stores in a way that ensures customer satisfaction and quality, while maintaining the necessary speed.

Completed up to 130 orders an hour.

• Prepared espresso beverages and specialty drinks, ensuring quality and consistency.
• Operated coffee brewing equipment and maintained cleanliness of workstations.
• Provided exceptional customer service, fostering positive interactions with patrons.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

In charge of anywhere from 2-20 crew members

• Oversaw daily crew operations, ensuring compliance with safety protocols and efficiency standards.
• Coordinated workflow to optimize resource allocation and minimize operational delays.
• Implemented process improvements that enhanced productivity and reduced waste across shifts.
• Organized daily assignments for crew members, ensuring efficient use of time and resources.
• Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
• Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
• Adapted easily to changing project specifications, demonstrating flexibility and a commitment to meeting evolving requirements.
• Managed tight schedules to ensure timely project completion.
• Played an integral role in the successful completion of numerous projects, meeting or exceeding all objectives within designated timeframes.
• Adapted quickly to unforeseen challenges, minimizing disruptions to project timeline.
• Enhanced team efficiency by implementing streamlined communication protocols between crew members.

In charge of 6-8 campers per week. Responsible for connecting with them, as well as ensuring safety and an overall good experience.

• Collaborated with staff to create an inclusive atmosphere accommodating diverse needs of campers.
• Worked with children of varying age, interest, skill, and developmental levels.
• Led groups of children safely through variety of camp activities.
• Supported children by actively listening and offering encouragement.
• Organized and guided group activities by leading, coaching, and participating with campers.
• Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
• Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
• Administered first aid quickly to provide health and safety to campers.
• Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
• Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
• Provided clear instruction to activity and program participants to deliver fun and maintain safety.
• Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
• Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.

Helped customers in the setup or repair of their equipment, as well as answering phone calls and customer inquiries.

• Calibrated and maintained archery equipment to ensure optimal performance and safety standards.
• Assisted customers in selecting appropriate archery gear based on individual skill levels and preferences.
• Conducted thorough inspections and repairs of bows, arrows, and accessories to uphold product quality.
• Managed inventory levels, ensuring availability of essential archery supplies for retail operations.
• Provided expert guidance on setup and tuning of archery systems for enhanced shooting accuracy.
• Conducted thorough assessments of archery gear to identify necessary repairs or maintenance needs.
• Enhanced customer satisfaction by providing expert guidance on archery equipment selection and usage.
• Ensured consistent adherence to safety protocols during all aspects of equipment assembly, disassembly, inspection, repair or maintenance tasks.
• Contributed to the growth of the store''s clientele through exceptional customer service and knowledgeable advice.
• Followed instructions according to specific customer requests, customizing archery setups and installing accessories as directed.
• Stayed updated on industry trends, advancements in technology, and relevant safety regulations to provide informed recommendations to clients.
• Delivered superior craftsmanship when customizing bows according to individual client preferences and specifications, resulting in increased customer loyalty.
• Assisted customers with bow tuning, improving accuracy and overall performance during practice or competition.
• Adhered to established policies and procedures related to safety, loss prevention and sales regulations.
• Managed time efficiently while balancing multiple projects concurrently, meeting deadlines without sacrificing quality or precision in workmanship.
• Managed daily workflow and performed arrow cutting, fletching, accessory installation and re-stringing.
• Completed preventive maintenance routines, documentation and procedures.

Helped plan and install decorations at local venues for weddings, proms, homecomings, banquets, and more.

• Learned skills in balloon sculpture and decor.
• Coordinated fulfillment of orders for a family business.
• Proposed ideas for, and conducted, multiple high school class fundraisers.
• Oversaw event setups, ensuring adherence to design plans and client specifications for all occasions.
• Transformed venues into memorable spaces through expertly crafted decorative arrangements.
• Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
• Created engaging visual displays for various events, including weddings, corporate functions, and social gatherings.
• Implemented innovative lighting techniques to elevate the overall atmosphere of events.
• Assisted in setting up decor installations according to project specifications.
• Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.