Alliea Batten
Philadelphia,US
Summary
Forward-thinking professional accomplished in aiding company leaders with key functions. Gifted at managing and organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes, and completes tasks with professionalism and sound judgment.
Overview
15
15
years of professional experience
Work History
Recovery Support Professional
Gaudenzia House of Passage
Philadelphia, PA
11.2019 - Current
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout the organization
- Assisted Executive Team with all day to day responsibilities including miscellaneous personal tasks
- Answered phone calls and emails to provide information, resulting in effective business
- Enabled clients to set realistic, actionable goals.
Resident Manager
Kintock Group
Philadelphia, PA
09.2013 - 12.2017
- Participated in frequent communication with other administrative team members, human resources on special projects and events
- Managed multiple calendars.
- Set up meeting and event logistics for senior management and updated calendars.
- Worked with underwriting team & member services to resolve discrepancies and retrieve client data
- Organized community events.
Clinical Assistant
University Penn Health System
Philadelphia, PA
10.2010 - 08.2013
- Input client information into spreadsheets and company databases to provide agents with quick access to essential client data.
- Implemented patient information using computer technology
- Managed high-volume clinic hours.
- Ensured procedures were conducted with sterile equipment.
- Checked and recorded patient vitals.
- Identified missing or understocked items.
- Processed insurance and billing paperwork.
Education
Medical Assisting - Medical Assistant Certificate -
Thompson Institute
USAHigh School -
Overbrook High School
Philadelphia, PASkills
- Case Management
- Administrative Support Specialist
- Strong Problem Solver
- Data Entry
- Microsoft Office
- Social Media Knowledge
- Budget Preparation
- Critical Thinking
- Documentation Review
- Teamwork & Collaboration
- Health Insurance Portability and Accountability Act (HIPAA) compliance
- Crisis intervention and de-escalation
- Active listening
- Meeting Facilitation
- Data entry and patient outcomes tracking
Timeline
Recovery Support Professional
Gaudenzia House of Passage
11.2019 - Current
Resident Manager
Kintock Group
09.2013 - 12.2017
Clinical Assistant
University Penn Health System
10.2010 - 08.2013
Medical Assisting - Medical Assistant Certificate -
Thompson Institute
High School -
Overbrook High School