Allie Mae Jeremiah
Lake Oswego,OR
Summary
Dynamic Operations Specialist with a proven track record at Cedar Sinai Park, enhancing operational efficiency and customer satisfaction. Skilled in project management and cross-functional communication, I successfully implemented process improvements that boosted performance outcomes. Known for strong problem-solving abilities and fostering teamwork, I thrive in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Operations Specialist
Cedar Sinai Park - Boundary Street, LLC
10.2024 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Improved operational efficiency by streamlining processes and implementing new systems.
- Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
Operations Specialist
Cedar Sinai Park - Robison Jewish Home
01.2024 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
Adult Caregiver
Cedar Sinai Park - Robison Jewish Home
02.2012 - 10.2024
- Enhanced patient well-being by providing compassionate and attentive care.
- Adapted care approaches based on individual patient preferences and cultural sensitivities, demonstrating respect for diversity within the caregiving setting.
- Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
- Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.
- Contributed towards creating a clean and hygienic environment by performing light housekeeping duties like laundry, dishwashing, etc.
- Monitored vital signs and reported changes to medical team, allowing for timely interventions.
- Managed medication schedules for multiple patients, ensuring proper dosages and adherence to prescribed regimens.
- Maintained detailed records of patient progress, enabling accurate evaluation of care plan effectiveness.
- Coordinated communication between patients, families, and staff members to ensure consistent understanding of care expectations and goals.
- Provided emotional support to patients and families during difficult times, fostering a sense of comfort and trust.
- Maintained patient confidentiality while sharing relevant information with authorized parties as needed.
Operations Manager
Park Forest Care Center - Prestige Care
10.2018 - 02.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Staffing Coordinator/Central Supply Coordinator
Park Forest Care Center - Prestige Care
03.2015 - 10.2018
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Developed and facilitated new-hire orientations.
- Facilitated smooth employee transitions with comprehensive onboarding program.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
- Assisted with personnel records management to support recordkeeping accuracy.
- Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Interviewed, hired, and mentored over [Number] new personnel and oversaw all staffing operations.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Coordinated job postings and advertisements for maximum exposure and response rate.
- Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers.
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
- Coordinated and administered job fairs and other recruitment events to engage potential talent.
- Utilized online applicant tracking system to screen resumes for all job openings.
- Optimized job advertisements to attract diverse talent pools, resulting in increased candidate quality and quantity.
- Improved candidate experience during hiring process with timely and clear communication.
- Implemented tracking system for applicant data, improving efficiency of recruitment process.
- Fostered positive relationships with staffing agencies, enhancing quality of candidates sourced.
- Maintained up-to-date database of candidate profiles, streamlining talent search process.
- Collaborated with department heads to forecast future staffing needs, preparing organization for growth phases.
- Boosted employee retention rates by facilitating supportive onboarding experience for new hires.
- Completed human resource operational requirements by scheduling and assigning employees.
Activity Director
Park Forest Care Center - Prestige Care
04.2013 - 03.2015
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Arranged outings as part of recreational program.
- Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Supervised Activities Assistant and conducted performance evaluations.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Stretched minimum annual budget of $[Amount] to cover planned activities through creative use of resources.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Provided education and training for residents and staff to promote learning new skills and acquiring new knowledge in supportive environments.
- Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
- Established partnerships with local organizations to provide additional resources and opportunities for residents'' enrichment.
- Collaborated with interdisciplinary teams to create holistic care plans addressing the physical, cognitive, emotional, and social needs of each resident.
- Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
- Created and delivered recreational programs for small and large groups of residents.
- Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
- Adapted programming in response to changing resident needs or interests, demonstrating flexibility and a commitment to providing person-centered care.
Activity Director
Greenridge Estates
12.2009 - 04.2013
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
Director of Memory Care
Hawthorne Gardens
07.2007 - 05.2009
- Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
- Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
- Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care unit.
- Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
- Managed budget effectively, ensuring adequate resources and supplies were available for memory care programming needs.
- Implemented strategies for managing challenging behaviors among residents, promoting positive interactions between staff members and individuals suffering from dementia.
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Established strong relationships with local healthcare providers, ensuring comprehensive medical support for memory care residents when needed.
- Served as a liaison between families and facility staff members, facilitating open lines of communication and addressing concerns in a timely manner.
- Fostered an inclusive culture within the facility that valued diversity among both staff members and residents alike.
- Evaluated staffing needs regularly, adjusting schedules as necessary to maintain proper coverage while minimizing overtime costs.
- Ensured regulatory compliance within the memory care unit through diligent documentation and adherence to established guidelines.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Conducted tours of facility to prospective residents and families.
- Enhanced staff performance by providing ongoing training and support in dementia care best practices.
- Recruited and hired highly talented individuals bringing great skills and passion to work.
- Coordinated community outreach events to raise awareness about Alzheimer''s disease, contributing to a more informed public understanding of dementia-related issues.
- Reduced staff turnover by fostering a supportive work environment that encouraged open communication and teamwork.
- Optimized memory care programming by staying current on emerging research, attending conferences, and participating in industry training sessions.
- Developed therapeutic activities tailored to residents'' cognitive abilities, resulting in increased engagement and socialization among individuals with dementia.
Education
Master of Science - Masters of Public Health (MPH)
University of Hawaii At Manoa
Honolulu, HI05-1994
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- Operations coordination
- Process planning
- Resource planning and scheduling
- Process documentation
- Program evaluation
- Quantitative skills
- Scheduling expertise
- Cost reduction strategies
- Experience in leadership
- Personnel assessment
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Excellent communication
- Time management
- Decision-making
- Team building
- Written communication
- Task prioritization
- Multitasking
Timeline
Operations Specialist
Cedar Sinai Park - Boundary Street, LLC
10.2024 - Current
Operations Specialist
Cedar Sinai Park - Robison Jewish Home
01.2024 - Current
Operations Manager
Park Forest Care Center - Prestige Care
10.2018 - 02.2020
Staffing Coordinator/Central Supply Coordinator
Park Forest Care Center - Prestige Care
03.2015 - 10.2018
Activity Director
Park Forest Care Center - Prestige Care
04.2013 - 03.2015
Adult Caregiver
Cedar Sinai Park - Robison Jewish Home
02.2012 - 10.2024
Activity Director
Greenridge Estates
12.2009 - 04.2013
Director of Memory Care
Hawthorne Gardens
07.2007 - 05.2009
Master of Science - Masters of Public Health (MPH)
University of Hawaii At Manoa
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