Allijah Davis
Thomasville,NC
Summary
Resourceful professional in database management adept at maintaining high productivity and efficiency in task completion. Skilled in SQL optimization, database security protocols, and disaster recovery planning. Excel in problem-solving, teamwork, and adaptability, ensuring seamless database operations and support.
Highly skilled Database Administrator with experience in managing, maintaining and troubleshooting databases. Equipped with strong problem-solving skills, adept at overseeing database design, structuring data security measures and ensuring optimal performance. Previous work resulted in improved system efficiency, increased data accuracy and reduced downtime through successful implementation of effective database management strategies.
Overview
5
5
years of professional experience
Work History
Database Administrator
Wells Fargo
Greensboro, NC
2024.03 - 2025.02
- Configured user accounts, privileges, roles, profiles. in the database server.
- Led database migration and upgrade projects to ensure smooth transitions.
- Worked with software vendors to analyze and resolve software installation and ongoing support issues.
- Developed scripts for automating routine maintenance tasks such as index rebuilds and statistics updates.
Customer Service Manager
Walmart, Synchrony Financial
Greensboro, NC
2020.07 - 2024.03
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Assigned work and monitored performance of project personnel.
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Monitored staff performance to ensure adherence to customer service standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Certificate - Microsoft Database
Guilford Technical Community College
Jamestown, NC2019-06
High School Diploma -
Thomasville Senior High School
Thomasville, NC2013-06
Skills
- Database management
- Backup and recovery
- Performance tuning
- SQL programming
- Data migration
- User account management
- Conflict resolution
- Customer relationship management
- Technical documentation
- Process improvement
- Software troubleshooting
- Project management
- Information systems management
- Database administration
- Information modeling
- Process automation
- Microsoft SQL
Timeline
Database Administrator
Wells Fargo
2024.03 - 2025.02
Customer Service Manager
Walmart, Synchrony Financial
2020.07 - 2024.03
Certificate - Microsoft Database
Guilford Technical Community College
High School Diploma -
Thomasville Senior High School