Allis Kirkpatrick
Operations Supervisor
Denver,CO
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
20
20
years of professional experience
Work History
Operations Supervisor
United
12.2023 - Current
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Leasing Consultant
Dominium Management Services
03.2023 - 12.2023
- Responded to requests and scheduled appointments for property showings.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Collaborated with team members to consistently provide a seamless leasing experience for all clients.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
- Verified tenant incomes and other information before accepting lease applications.
- Collected rent and tracked resident payments and information in computer system.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Funeral Director
Romero Funeral Home
11.2022 - 03.2023
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Liaised between hospitals, physicians, county coroner, Consulates and members of Clergy to coordinate final arrangements.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Communicated with insurance companies to secure death benefits for payment of services.
- Drafted and published obituaries per week on behalf of families served.
- Completed death certificates, burial permits and other legal documents for families.
- Worked with cemeteries to schedule grave opening and closing.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
Marketing and Catering Supervisor
Qdoba
12.2016 - 02.2020
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
- Drove catering revenues by bringing in new business to establishment, consistently exceeding quarterly and yearly goals.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Maintained extensive calendar of events and attended necessary event meetings and conference calls.
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
Office Manager and Accounting
Bartenders And More
06.2013 - 06.2016
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Collaborated with various departments to ensure accurate billing information and resolve any discrepancies promptly.
Education
No Degree - Cultural Anthropology
Front Range Community College
Westminster, CO05.2025
GED -
Arvada High School
Arvada, CO05.2020
Real Estate License - Real Estate
ReInvent Real Estate School
Denver, CO02.2019
Skills
- Operations Management
- Project Management
- Financial Administration
- Quality Assurance
- Accounts Receivable
- Account Management and Collections
- Marketing and Advertising
- Leasing and Sales
- Cash Management
- Invoice Processing
- Contract Negotiation
- MS Office Suite
- Microsoft Word
- Microsoft Excel
- Quickbooks
- Yardi
Languages
ASL
Limited Working
Spanish
Limited Working
Timeline
Operations Supervisor
United
12.2023 - Current
Leasing Consultant
Dominium Management Services
03.2023 - 12.2023
Funeral Director
Romero Funeral Home
11.2022 - 03.2023
Marketing and Catering Supervisor
Qdoba
12.2016 - 02.2020
Office Manager and Accounting
Bartenders And More
06.2013 - 06.2016
No Degree - Cultural Anthropology
Front Range Community College
GED -
Arvada High School
Real Estate License - Real Estate
ReInvent Real Estate School