Allisa Barclay
Waimanalo
Summary
Dynamic professional with a unique blend of Health Tech patient support, Hotel Front Desk guest services, and Trucking logistics. Excels at fast-paced multitasking, clear communication, and delivering exceptional service, making them a valuable asset for roles requiring broad operational knowledge and adaptability.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Health Technician
Hawaii Keiki
Kailua
10.2025 - Current
- Monitored student health records and maintained accurate documentation.
- Educated students on proper hygiene and health practices.
- Organized health screenings and immunization clinics for the school community.
- Responded quickly to emergency situations involving student health issues.
- Provided health services to students, including first aid and administering medication.
- Advised parents and guardians about their child's health status at school or home.
Front Desk Agent
Mokapu Recreational Lodging
Kaneohe
10.2025 - Current
- Greeted guests warmly and provided assistance with check-in procedures.
- Managed reservation systems to ensure accurate guest bookings and inquiries.
- Handled guest requests and complaints promptly to enhance customer satisfaction.
- Assisted guests with local information, recommendations, and activity bookings.
- Coordinated with housekeeping staff to maintain room readiness for incoming guests.
- Monitored lobby area for cleanliness and comfort, ensuring a welcoming environment.
- Answered phones, responded to inquiries, and took messages.
Dispatcher
FedEx
Aurora
04.2024 - 08.2025
- Collaborated with warehouse staff to ensure proper loading of packages.
- Monitored vehicle locations using GPS technology for timely deliveries.
- Communicated with drivers to provide real-time updates and assistance.
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Truck Driver
Fedex
Henderson
01.2021 - 04.2024
- Operated delivery trucks safely and efficiently across designated routes.
- Conducted pre-trip and post-trip vehicle inspections to ensure safety compliance.
- Managed accurate delivery schedules while maintaining customer service standards.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Education
Associate of Applied Science - Medical Assistant
Concorde Career College
Aurora, CO06-2025
High School Diploma -
Little Cypress
Orange, TX06-2017
Skills
- Health records management
- Patient education
- Emergency response
- Customer service
- Communication skills
- Time management
- First aid training
- Hotel services and hospitality
- Auditing
- Team building
- Computer skills
- Coordinate housekeeping
- Data entry
- Problem-solving
- Clean driving record
- Multi-line phone systems
- Patience and tolerance
- Multitasking capacity
- Conflict resolution
- Vital sign monitoring
- Vital sign monitors
- Specimens collection and processing
- Phlebotomy
- Certified in basic life support (BLS)
- Calm and level-headed under duress
Certification
Medical Assistant
Timeline
Health Technician
Hawaii Keiki
10.2025 - Current
Front Desk Agent
Mokapu Recreational Lodging
10.2025 - Current
Dispatcher
FedEx
04.2024 - 08.2025
Truck Driver
Fedex
01.2021 - 04.2024
Associate of Applied Science - Medical Assistant
Concorde Career College
High School Diploma -
Little Cypress