Allisandra Johnson
Round Rock,TX
Summary
Dedicated Crew Member with proven expertise in customer engagement and safe food handling, honed at Go Philly and Burger King. Excelled in team collaboration and maintaining health code compliance, significantly enhancing dining experiences. Mastered menu memorization and efficient food preparation, ensuring customer satisfaction and operational excellence. Energetic person offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
Work History
Crew Member
Go Philly
09.2023 - 01.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Observed customer purchases in line and differentiated between standard portions.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Crew Member
Burger King
02.2022 - 09.2023
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Stocked shelves to organize aisles in assigned department.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Lakes High School
Lakewood, WA06.2024
Skills
- Food Preparation
- Food Running
- Cooking
- Safe Food Handling
- Customer Service
- Inventory Restocking
- Drive-Thru Operations
- Health Code Compliance
- Customer Engagement
- Menu Memorization
- Telephone Etiquette
- Equipment Maintenance
- Clear Communication
- Integrity and Honesty
- Cash Handling
- Teamwork and Collaboration
- Flexible Schedule
- Cleaning
Timeline
Crew Member
Go Philly
09.2023 - 01.2024
Crew Member
Burger King
02.2022 - 09.2023
High School Diploma -
Lakes High School