Allison Chow
Sylmar,California
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
9
9
years of professional experience
Work History
Lead Warehouse Associate
Cadinal Health
11.2021 - 11.2023
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
Lead Warehouse Associate
Perch
06.2020 - 11.2021
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Successfully managed day-to-day operations consisting of 20 warehouse team members
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Insurance Agent
Transamerica Life Insurance Company
05.2019 - 05.2020
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Obtained underwriting approval by completing application for coverage.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Conducted research and identified market trends to develop better strategies for sales.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Right-of-Way Property Management Student Assistant
Caltrans (California Department of Transportation)
09.2016 - 01.2019
- Monitor property management email account and customer service line
- Contact vendors immediately and communicate with tenants in a timely manner
- Handle tenants' complaints, maintenance issues, and accounting concerns
- Receive and prepare invoices for payment
- Daily contact with HQ accounting to ensure invoices are being processed timely.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Performed data entry and database management to accurately record information and protect data from unauthorized access.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Provided clerical support, addressing routine, and special requirements.
- Created and formatted documents to keep projects professional and well-presented to communicate intended message clearly.
- Assisted with research projects to provide accurate and relevant information to support decision-making.
Administrative Assistant
Los Angeles County Office of Education N. Hollywood Job Club
07.2014 - 01.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Set up appointments for Job Developer
- Find jobs for job seekers through job boards, direct employer contact, and job fairs.
- Provide excellent customer service and information
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
Family & Consumer Science, BS -
California State University, Northridge
Northridge, CA05.2019
Skills
- Inventory Tracking
- Warehouse Logistics
- Loading and Unloading
- Storage Organization
- Supply Ordering
- Cycle Counting
- Shipping and Receiving
- Operations Support
- Shipment Palletization
- Order Fulfillment
- Warehouse Organization
- Material Safety Data Sheets
Timeline
Lead Warehouse Associate
Cadinal Health
11.2021 - 11.2023
Lead Warehouse Associate
Perch
06.2020 - 11.2021
Insurance Agent
Transamerica Life Insurance Company
05.2019 - 05.2020
Right-of-Way Property Management Student Assistant
Caltrans (California Department of Transportation)
09.2016 - 01.2019
Administrative Assistant
Los Angeles County Office of Education N. Hollywood Job Club
07.2014 - 01.2015
Family & Consumer Science, BS -
California State University, Northridge