Hi, I’m
Allison Lee Abel
Tampa,FL
Summary
I am an energetic, smart, and creative professional who enjoys working in multifaceted, quick paced environments. I thrive on working with a team member yet, individually, I am self-driven and can work autonomously. I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet team goals. I am passionate and purposeful, striving to be impactful.
Overview
15
years of professional experience
Work History
Mothers
Server
06.2023 - Current
Job overview
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with up-selling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained clean and orderly dining area for enjoyable guest experience.
Buckle
Assistant Manager
08.2021 - 03.2023
Job overview
- Opened and closed store as Assistant Store Manager and overall store operations
- Impacted teammates sales in competitive sales environment.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering positive work environment.
Culta
Medical Receptionist
05.2021 - 08.2021
Job overview
- Provided compassionate customer service, creating welcoming atmosphere for patients and their families.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Enhanced patient satisfaction by efficiently managing front desk operations and addressing inquiries in timely manner.
Studio 7 the Salon & Spa
Front Desk & Sales Coordinator
09.2020 - 12.2020
Job overview
- Acted as concierge of salon and spa providing energetic and positive attitude for each client
- Kept schedules organized and moving smoothly including booking
- Rescheduling, cancellations.
Cookhouse
Assistant Manager
02.2020 - 04.2020
Job overview
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Monument City Brewery
Events and Promotions
02.2019 - 03.2020
Job overview
- Boosted brand awareness by executing promotional events and engaging with customers.
- Served as brand ambassador at events, interacting with attendees to generate excitement about products or services.
- Generated positive word-of-mouth marketing through exceptional customer interactions and service during promotions.
Medidas Distributing
Sales & Distribution
07.2019 - 10.2019
Job overview
- Beer, Wine and Spirits distribution and sales requiring vast knowledge of companies and their products.
Wells Brothers Bar & Grill
Manager, Bartender & Server
10.2016 - 05.2017
Job overview
- Managed team of 30 restaurant workers
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Trained and evaluated new employees on company procedures and culture.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Narcissus
Assistant Manager/Buyer
03.2014 - 10.2016
Job overview
- Analyzed daily, monthly and yearly sales numbers to increase store profitability
- Consistently merchandised sale floor, placing new products throughout and freshening previous brand shipments as well as weekly and seasonal window displays
- Created, distributed, and promoted advertisements for store through local magazines, community events, and multiple social media platforms
- Utilized strong sales initiative to balance store goals and customer goals providing high return on investment.
Forever 21
Sales Associate
01.2009 - 01.2012
Job overview
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Florida State UniversityTallahassee
Bachelor of Science from Retail Merchandising and Product Development
12.2014
Skills
- Impactful interpersonal skills
- Interpersonal Communication
- Organized
- Forward Thinking
- Conflict Resolution & Problem Solving
- Customer Relations
- Social Perceptiveness
- Customer Service
- Verbal Communication
- Attention to Detail
- Strong work ethic
- Multitasking Abilities
Timeline
Server
Mothers
06.2023 - Current
Assistant Manager
Buckle
08.2021 - 03.2023
Medical Receptionist
Culta
05.2021 - 08.2021
Front Desk & Sales Coordinator
Studio 7 the Salon & Spa
09.2020 - 12.2020
Assistant Manager
Cookhouse
02.2020 - 04.2020
Sales & Distribution
Medidas Distributing
07.2019 - 10.2019
Events and Promotions
Monument City Brewery
02.2019 - 03.2020
Manager, Bartender & Server
Wells Brothers Bar & Grill
10.2016 - 05.2017
Assistant Manager/Buyer
Narcissus
03.2014 - 10.2016
Sales Associate
Forever 21
01.2009 - 01.2012
Florida State University
Bachelor of Science from Retail Merchandising and Product Development
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