Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Home Health Aide
Seniors Helping Seniors
01.2024 - Current
Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
Assisted with daily activities such as bathing, dressing, grooming, and medication administration
Monitored vital signs and reported any changes or concerns to the healthcare team
Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals
Documented patient observations accurately in medical records, including changes in condition or behavior
Assisted in meal planning, preparation, feeding assistance, dietary restrictions' adherence, and monitoring fluid intake of patients as required by their health conditions
Performed light housekeeping duties such as laundry, dishwashing, tidying up patient's living space for a comfortable environment
Ensured infection control protocols were followed at all times when providing care
Provided companionship through engaging conversations or recreational activities tailored towards each patient's interests
Assisted patients with range of motion exercises to maintain or improve their physical mobility
Online Order Fulfillment
Walmart
12.2023 - Current
Efficiently picked and packed customer orders according to established guidelines
Utilized handheld scanners and computer systems to track inventory levels and locate specific items for order fulfillment
Collaborated with team members to ensure timely completion of daily order fulfillment targets
Performed quality checks on products before packaging, ensuring that only defect-free items were shipped to customers
Managed returns process by inspecting returned items, determining their condition, and updating inventory accordingly
Resolved customer inquiries regarding returns or exchanges in a professional and timely manner
Assisted in the organization of warehouse space to optimize storage capacity and improve overall efficiency
Implemented safety protocols to minimize workplace accidents, including proper lifting techniques and adherence to OSHA regulations
Maintained a clean work area at all times, adhering to sanitation standards set by the company
Consistently met or exceeded daily/weekly/monthly production goals
Caregiver
Private
06.2020 - 10.2023
Assisted with baths, feeding, medication reminders and personal grooming
Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
Assisted with daily activities such as bathing, dressing, grooming, and medication management
Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
Created personalized care plans for each client based on their individual needs and preferences
Maintained a clean and organized living environment for clients by performing light housekeeping duties
Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
Provided companionship and emotional support to alleviate feelings of loneliness or isolation
Academic Secretary
Bronx Educational Opportunity Center
06.2007 - 10.2015
Provided administrative support to a team of 3 executives, managing calendars, scheduling meetings, and coordinating travel arrangements
Maintained accurate and organized filing system for important documents, ensuring easy retrieval and efficient record-keeping
Assisted in the preparation of reports, presentations, and correspondence by gathering data, conducting research, and proofreading for accuracy using Microsoft Suite (Excel, Word, etc.)
Managed incoming calls and emails professionally and promptly, directing inquiries to appropriate personnel or providing necessary information
Coordinated office supply inventory management by monitoring stock levels, placing orders as needed, and reconciling invoices with deliveries
Performed data entry tasks with high attention to detail while maintaining confidentiality of sensitive information
Supported HR department in recruitment processes by screening resumes, scheduling interviews, and conducting reference checks
Managed office equipment maintenance schedules to ensure proper functioning at all times; coordinated repairs when necessary
Created professional business correspondence including memos, letters, and email communications on behalf of supervisors or managers
Trained new clerical assistants on office procedures including document formatting standards
Served as a point of contact for external vendors, managing relationships and negotiating contracts for office supplies or services
Coordinated travel arrangements for executives including flight bookings, hotel reservations, and ground transportation logistics
Provided exceptional customer service to internal staff members by addressing inquiries and resolving issues in a timely manner
Trained colleagues on best practices for utilizing office technology resources such as printers, scanners, and copiers
Maintained accurate inventory records for office supplies ensuring timely reordering when necessary
Served as a liaison between different departments facilitating effective communication flow across the organization
Assisted with event planning logistics including venue selection, catering arrangements, and guest registration processes
Exam Proctor
Bronx Educational Opportunity Center
06.2007 - 10.2015
Check examinees ID for entrance into the testing room
Supervise all persons taking the test
Ensure all examination materials are accounted for
Take attendance for each examination
Sort and prepare answer booklets for shipping and processing
Provide excellent customer service to all persons entering the facility
Use of Microsoft Excel for data entry for all applications received at the facility
Answer all questions pertaining to the examination
Provide a safe and secure environment for testing
Bookroom Attendant
Bronx Educational Opportunity Center
06.2007 - 10.2015
Distribution of equipment and book contracts to customers and staff
Petty cash handling
Safe disposal of waste
Monitored inventory levels on a regular basis to identify potential shortages or excesses and take appropriate action
Developed and implemented inventory planning strategies to optimize stock levels and meet customer demand
Optimized order quantities based on lead times, supplier capabilities, and storage capacity constraints
Managed relationships with suppliers to negotiate favorable pricing terms and maintain strong partnerships
Conducted regular audits of physical inventory counts to reconcile any discrepancies between actual stock levels and recorded data
Identified slow-moving or obsolete items in the inventory and developed strategies for their disposition or liquidation
Entered and verified data accurately into company database, ensuring data integrity
Performed regular audits of data entries to identify and correct errors, maintaining a high level of accuracy
Created and updated spreadsheets with large volumes of data, organizing information for easy retrieval
Maintained an organized filing system for physical documents related to the entered data
Student Aide - Academic Computer Laboratory
Bronx Community College
09.2004 - 12.2004
Assisted students with utilizing computer hardware and software applications
Verified students IDs and logged computer usage
Answered telephones, directed calls and maintained the security of the computer laboratory
Home Health Aide
The Osborn Retirement Home
04.2003 - 01.2004
Assisted patients with day to day living activities
Escorted clients to doctor's office and on outings
Prepared meals and tidy living environment
Accomplishments: obtained 3 recommendations within a 6 month period
Home Health Aide
Bestcare Inc
04.2003 - 01.2004
Assisted patients with day to day living activities
Escorted clients to doctor's office and on outings
Prepared meals and tidy living environment
Education
BBA - Public Health
Empire State College
Saratoga Springs
06-2025
A.S. - Community Health
Bronx Community College
Bronx, NY
06.2007
Skills
Calendar Coordination Skills
Detail-Oriented Data Management
Experienced with Microsoft Office Applications
Proficient in Office Machinery
Detail-Oriented Approach
Record Management
Client Support
Petty Cash Handling
Resume Evaluation
Talent Acquisition
Medication Administration
Office Administration Expertise
Document Proofreading
Microsoft Office
Vital Signs
Data Research
Google Suite Utilization Skills
Reception Management
Comprehensive Patient Support
Interpersonal Communication Skills
Oversight and Management Skills
Senior care
Certification
CNA Prep Course, 05/01/21, Present
Adult and Pediatric First Aid/CPR/AED-BL, 02/01/24, 02/01/26