Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Allison Ann Popanz

Menomonee Falls,WI

Summary

Hi, I am Ally, a young yet dedicated and motivated professional with experience in fast-paced food service and childcare. With skills in customer service, problem-solving, and multitasking, I am passionate about providing excellent support and ensuring customer satisfaction with everyone I meet. I am also a certified nursing assistant (CNA) with strong communication and teamwork abilities. I have been a responsible server assistant, adaptable to fast-paced, changing restaurant environments, with discerning customers and high standards. I am an enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Server Assistant

North Star American Bistro
Brookfield, USA
09.2022 - Current
  • Assisted in multiple roles each night to support restaurant operations
  • Worked as a busser, food runner, hostess, bar back, and expo
  • Ensured smooth communication between front and back of house staff
  • Provided excellent customer service in a fast-paced environment
  • Demonstrated ability to multi-task by performing additional duties as assigned.
  • Carried food orders to specific restaurant tables and served guests.
  • Resolved customer complaints swiftly and professionally when needed.

Summer Nanny

Private Family Home
Menomonee Falls, USA
06.2023 - 08.2023
  • Provided care for three children under the age of 12
  • Solved problems quickly while ensuring a safe and fun environment
  • Assisted with daily routines, meals, and engaging activities
  • Assisted with homework and educational activities to support academic achievement.
  • Engaged with children on individual basis to build positive, trusting relationships.

Food Service Assistant

Pizza Crafters
Menomonee Falls, WI
01.2021 - 08.2022
  • Made and prepared pizzas and sweets as well as setting up a salad bar for a quality buffet experience
  • Maintained a professional demeanor during interactions with customers and co-workers.
  • Provided customer service by taking customer orders and answering questions about menu items.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Set up, restocked, and cleaned dining areas and dishes

Summer Nanny

Private Family Home
Menomonee Falls, WI
06.2021 - 08.2021
  • took care of, cleaned for, and cooked for 3 kids under the age of 10
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Maintained confidentiality and privacy of all family matters and information.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Initiated conversations about topics relevant to the age group of the children in order to stimulate intellectual development.

Education

High School -

Hamilton High School
Menomonee Falls, WI
06.2025

Skills

  • Empathetic Listening
  • Effective Communication
  • Team Building
  • Decision-Making
  • Reliability & Motivation
  • Respectfulness & Kindness
  • Customer service
  • Time management
  • Effective Issue Resolution
  • Effective Conflict Management
  • Flexible schedule
  • Food safety
  • Quality control
  • Eager to Learn

Certification

Certified Nursing Assistant (CNA)

Languages

Spanish
Limited

Timeline

Summer Nanny

Private Family Home
06.2023 - 08.2023

Server Assistant

North Star American Bistro
09.2022 - Current

Summer Nanny

Private Family Home
06.2021 - 08.2021

Food Service Assistant

Pizza Crafters
01.2021 - 08.2022

High School -

Hamilton High School

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Allison Ann Popanz