Allison Ashburn
Lubbock,Texas
Summary
Dedicated and hardworking RSR with a primary goal of contributing to team success in achieving company objectives while embodying our commitment to Everyday Excellence. Possessing extensive knowledge in the field, I am always eager to serve patients with utmost care and professionalism. My work ethic is rooted in a deep sense of pride, recognizing the criticality of proper specimen handling and understanding that each specimen represents someone's life.
Overview
18
18
years of professional experience
Work History
Group Leader
Quest Diagnostics
Lubbock Texas
02.2024 - Current
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Oversaw cross-functional collaboration between departments, ensuring smooth workflow and timely task completion.
- Conducted routine inspections to check quality and compliance with established specifications.
- Streamlined processes in the department, leading to increased efficiency and reduced operational costs.
- Enhanced team productivity by implementing efficient work schedules and providing ongoing support.
- Facilitated team collaboration and communication, using technology solutions to improve workflow and productivity.
- Achieved significant cost savings by identifying and eliminating inefficiencies in production process.
RSR Driver
Quest Diagnostics
Amarillo, TX
12.2009 - Current
- Navigated challenging road conditions safely while prioritizing punctuality and cargo integrity.
- Contributed to team success by covering additional routes during periods of high demand or driver absences.
- Assisted in training new drivers on company policies, safety protocols, and efficient driving techniques.
- Collaborated with dispatchers to address any schedule changes or potential delays promptly.
Advanced RSR
Quest Diagnostics
Lubbock, TX
04.2016 - 02.2024
- Exceeded performance expectations consistently while maintaining strict adherence to safety standards and regulations and company SOP
- Collaborated with team members to complete routes and shipments quickly and most efficiently
- Ensured safe transportation of specimens, adhering to company policies and regulatory guidelines
- Assisted in training new drivers on company policies, safety protocols, and efficient driving techniques as well as following SOP always to ensure specimen integrity
- Investigated and resolved client issues and inquiries quickly
- Improved route efficiency by carefully planning and adjusting route pick up times
- Always encouraged Team attitude with all team members
- Maintained accurate records and record management of all documentation for all hubs
- Demonstrated strong problem-solving skills when faced with unexpected challenges during Covid, staff shortage, weather
- Assisted with inventory of supplies for all hubs
- Contributed to team success by covering additional routes during periods of high demand or driver absences
- Ensured compliance with HIPAA regulations when handling sensitive patient information, always protecting client privacy
- Participated in team meetings and training sessions to stay informed about product updates and changes
CNA
Ussery Roan Texas State Veterans Home
Amarillo, TX
01.2007 - 03.2009
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Assisted patients with daily living activities, promoting independence and dignity
- Provided emotional support for patients during challenging times, fostering a positive healing environment
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary
Education
Certificate - Certified Nursing Assistant
Amarillo College
Amarillo, TXSkills
- Quality Management
- Mentoring and Coaching
- Problem-Solving
- Team Player
- Storage and Organization
- Shipping Documentation
- Customer-Focused
Timeline
Group Leader
Quest Diagnostics
02.2024 - Current
Advanced RSR
Quest Diagnostics
04.2016 - 02.2024
RSR Driver
Quest Diagnostics
12.2009 - Current
CNA
Ussery Roan Texas State Veterans Home
01.2007 - 03.2009
Certificate - Certified Nursing Assistant
Amarillo College