Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Allison Backhus

Cypress,TX

Summary

Dynamic professional with a proven track record at Bluejack National, adept in customer relations and efficient time management. Excelled in roles requiring organization and telephone skills, boosting beverage cart revenue significantly. Known for fostering loyalty through personalized service and streamlining inventory management, demonstrating both hard and soft skills effectively.

Experienced with providing excellent customer service and managing inventory for smooth operation. Utilizes strong communication skills to interact effectively with customers and colleagues. Track record of maintaining cleanliness and organization in dynamic work setting.

Reliable [Desired Position] with thorough understanding of providing exceptional customer service in fast-paced environment. Proficient at maintaining clean and organized work area while ensuring customer satisfaction. Demonstrated ability to manage inventory and handle transactions efficiently.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Receptionist

Wise Guys Heating and Cooling
09.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Bartender

Bluejack National
02.2022 - 09.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Beverage Cart Attendant

BlackHorse Golf Club
05.2021 - 01.2022
  • Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
  • Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.

Beverage Cart Attendant

Walden On Lake Conroe Golf Club
03.2018 - 05.2021
  • Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
  • Established rapport with regular customers, fostering loyalty and repeat business through personalized service.
  • Streamlined inventory management with efficient restocking practices, resulting in reduced waste and improved availability.

Education

Associate of Science - Pediatric Nursing

Lonestar College
Conroe, TX
05-2027

High School Diploma -

Benton High School
Benton, LA
05-2018

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Customer and client relations

Timeline

Receptionist

Wise Guys Heating and Cooling
09.2022 - Current

Bartender

Bluejack National
02.2022 - 09.2022

Beverage Cart Attendant

BlackHorse Golf Club
05.2021 - 01.2022

Beverage Cart Attendant

Walden On Lake Conroe Golf Club
03.2018 - 05.2021

Associate of Science - Pediatric Nursing

Lonestar College

High School Diploma -

Benton High School
Allison Backhus