Allison Barth

Work History

Assistant Property Manager / Leasing Agent

Wasscollc

Omaha, NE

10.2024 - 04.2025

Handled tenant inquiries, complaints, and maintenance requests promptly and professionally
Prepared lease agreements accurately and efficiently
Managed rent collection process, ensuring timely payments from tenants and addressing any delinquencies
Maintained positive relationships with tenants through effective communication channels including email updates or newsletters regarding property news or upcoming events
Conducted property tours and effectively communicated key features, amenities, and lease terms to prospective tenants
Collaborated with property managers to ensure timely rent collection and resolve tenant issues or concerns
Maintained accurate records of all leasing activities, including applicant information, move-in/move-out dates, and lease agreements
Coordinated resident events and promotions to foster a sense of community among tenants and enhance overall resident satisfaction
Served as a point of contact for prospective tenants throughout the application process, addressing inquiries promptly and professionally
Demonstrated exceptional customer service skills by promptly responding to tenant requests or complaints, ensuring prompt resolution
Increased online visibility by optimizing property listings on various rental platforms through compelling descriptions, professional photos/videos, etc
Leveraged social media platforms (e.g., Facebook, Instagram) to promote available units/properties and engage with potential renters
Achieved monthly leasing targets by proactively following up with leads generated from marketing campaigns or website inquiries
Assembled comprehensive move-in packages for new residents containing essential information about utilities setup procedures
Provided support in preparing lease agreements, addendums, and other legal documents for new leases or lease renewals
Maintained up-to-date knowledge of property features, amenities, floor plans, and availability across all managed properties
Contributed to the development of marketing collateral such as brochures, flyers, virtual tours/videos showcasing available units/properties
Served as a liaison between tenants/residents and property management team regarding maintenance requests or repairs needed
Showed apartments to potential tenants and answered questions regarding community.
Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
Organized community events to foster positive relationships between tenants and build a sense of community within the property.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.
Posted policies and rules in common areas for tenant review.
Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Fostered positive community environment, organizing events that encouraged tenant engagement and satisfaction.
Optimized website and online listings with engaging content, increasing visibility and attracting potential tenants.
Recruited new residents through website advertising and marketing.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Invited prospects to fill out application upon completion of property tour.
Performed background, reference and credit checks as part of screening process of prospective tenants.

Self Storage Property Manager

DINO'S STORAGE

Omaha, NE

06.2020 - 06.2024

Excellent customer service skills and phone etiquette, knowledge of all unit sizes, prices, and availability, up sale
Proficient in Microsoft Outlook email, excel, word, typing 40+ wpm, filing and other office duties
Collection calls to all tenants with a balance, declined payment, a unit not locked properly, Lock cut request & follow up with all Email inquiries for new and existing tenants
Knowledge of Gate system; Digi Gate and StorlogX
Able to enter/remove tenant codes
Complete daily walk thru inspections, Weekly Audit of property, checking locks and cleaning units, stairs, hallways, elevators, bathrooms, & office as needed & conduct limited retail Sales of Disc Locks, boxes, tape, mattress covers
Resolve any customer issues effectively and promptly
Red lock units with balance on the 6th
Unlock units that paid, update call logs, update workbook excel sheet
Send in maintenance request, supplies request, refund request
Take payments for auction units, cut auction tags, Marketing, and google reviews
Managed and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction rate
Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment
Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
Implemented a proactive rent collection process, reducing late payments and improving overall cash flow
Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency
Conducted market analysis to set competitive rental rates, contributing to increased property revenue and market competitiveness
Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations
Conducted regular staff training sessions for property maintenance and management personnel, enhancing team productivity and performance
Participated in community outreach programs, representing the property and building positive relationships with the local community
Successfully navigated and resolved legal challenges, such as evictions and property-related disputes, minimizing financial and reputational risks
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Followed up on delinquent tenants and coordinated collection procedures.

Property Manager

BRISTOL APARTMENTS NP DODGE

01.2019 - 12.2020

Address tenant inquiries, handle complaints, and ensure a positive living experience, Signing Leases and Marketing, advertise vacancies, show units, screen applicants, and execute lease agreements, rent collection, reporting finances
Legal compliance; understanding local laws, fair housing regulations and eviction procedures
Property inspections, work with vendors, knowledge in emergency control and apartment clean outs
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Introduced prospective tenants to types of units available and performed tours of premises.

Professional Housekeeping

Pink Shoe Cleaning Crew

01.2015 - 12.2019

Reliable and experienced house cleaner with excellent customer service skills
Skilled at working with minimal supervision and completing tasks on time
Detail-oriented and organized, consistently delivering quality results on tight deadlines
Dusting, Sweeping, vacuuming rooms & stairs, Mopping, Glass clean/polish, Bed making, sanitizing, removing mold, mildew, & hard water stains, Polish stainless steel, edging, top to bottom cleaning
Replenishing supplies: Restocking dispensers and replacing trash liners
Maintaining equipment: Setting up, stocking, and upkeep of vacuums and all other cleaning equipment
Following safety guidelines: Following OSHA safety guidelines for cleaning supplies
Follow up with customer for compliments or complaints
Supervising a team of 3 or more
Assigning duties to each team member & training
Specialize in Deep Cleaning, Organizing, Decluttering of Add on Areas of home: Closets, Pantry, Inside Oven or Fridge, Cabinets, Garage, Basements
100% satisfaction on move out, post construction, Apartment hallway and entry way cleans
Maintains a network of new cliental by customer referrals
While employed, the cleaning company won BEST of Omaha 4 years in a row
Inspected rooms thoroughly after each cleaning session, guaranteeing attention to detail and adherence to quality standards.
Assisted in training new housekeeping team members, sharing best practices for optimal results.
Reduced complaints regarding cleanliness by promptly addressing and resolving any issues reported.
Performed deep-cleaning tasks on a regular basis, maintaining the highest levels of cleanliness in all spaces.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Operated electronic backpack vacuums and floor sweepers.
Adhered to professional house cleaning checklist.
Changed bed linens and collected soiled linens for cleaning.
Scrubbed floors with special cleaners and equipment to achieve deep clean.

Summary

Overview

Work History

Assistant Property Manager / Leasing Agent

Self Storage Property Manager

Property Manager

Professional Housekeeping

Education

GED -

Skills

Timeline

Similar Profiles

Kalen IddingsKalen Iddings

Billy AndrewsBilly Andrews

Shelby TorrisonShelby Torrison

Daniel PinkertonDaniel Pinkerton

Dawnnettee Lo GrandeDawnnettee Lo Grande