Microsoft Office Suite
Allison Bass
Executive/Administrative Assistant
Columbus,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Owner/Operations Manager
Lucky's NY Style Pizza
Dallas
06.2013 - 07.2020
- Daily operations in a customer facing role
- Responsibilities included new hire and ongoing training, accounts payable, accounts receivable, vendor receiving and payment, marketing, and scheduling
- This business began as a hobby and was built into a thriving restaurant that was sold for a large profit.
Personal and Executive Assistant
Duke and The Doctor
10.2012 - 06.2013
- Produced the Duke and The Doctor, The Number One Rated Radio Health Talk Show when needed
- Developed and implemented a social media marketing plan for the Columbus Lions Indoor Arena Football team which resulted in an increase of attendance and sales by 17%
- Coordinated Executive Travel and Itineraries
- Coordinated both internal and external events and meetings
- Managed their calendars both professionally and personally
- Liaised with all levels of staff for their five different companies.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
Merchandising Assistant Buyer-Boys Branded/Boys Fashion
Citi Trends Inc.
06.2010 - 11.2011
- Assist in developing and selecting merchandise which supports overall department sales volume, gross margin and turnover objectives
- Grew volume by 22% in this space
- Assist in identifying slow sellers and create markdowns
- Coordinate with suppliers for shipping details to insure timely delivery of product
- Maintain professional relationships with external suppliers and internal partners via telephone, fax, email and face-to-face meetings
- Communicate to vendors daily regarding purchase orders, amendments, traffic issues, as well as any pre-ticketing issues
- Developed merchandising presentations for meetings with the merchandising teams
- Investigate and respond to store issues based on store demographics.
Executive Assistant
Kern-Coleman and Co., LLC
05.2007 - 06.2009
- Coordinated the Architectural, Structural, Survey and Civil Engineering Departments with their customer proposals
- Managed all Accounts Payable/Receivable checks and made the deposit to the bank daily
- Prepared Request for Proposals, Structural Inspection reports and legal documents
- Responsible for both my own and Mr
- Kern’s time allocated to various projects using the Deltek Advantage System
- Maintained and managed Mr
- Kern’s 6 rental properties.
Chairman, Student Spouses
Columbus Air Force Base
08.2005 - 08.2006
- Acted as the Primary Liaison between the Officer Spouse Club and new student spouses arriving every three weeks
- Managed Student Spouse Welcomes, informing new members of activities, driving increased involvement and discussing fundraising responsibilities and club obligations
- Tracked Current Constitution and Bylaws, Board of Governors List, current Columbus Officer Spouse Club budget, calendar of events, board reports, and multi-year financial records, action reports and rosters
- Wrote and maintained monthly board reports containing student spouse concerns and suggestions
- Owned and moderated the Student Spouse Website and Listserv
- Scheduled and attended regular and ad-hoc board meetings, participated in board discussions and voted on all decisions.
Sales Support Specialist
Levi, Ray and Shoup, Inc.
05.2004 - 08.2005
- Maintained working relationships with supply vendors, including placing orders through CRM software to increase efficiency and reduce cost
- Worked directly with Sales Director and Sales Team on all phases of the sales cycles including, Requests for Proposals, presentations and contracts
- Reported updates and reports of the sales cycle for all team members weekly to Sales Manager and Sales Director
- Supported sales teams with logistical activities and travel schedules and maintained their calendars
- Managed all IBM Maintenance quotes within the IBM website
- Coordinated all IT Solutions Group events with prospects, customers and Business Partners.
IBM Client Support Representative
Siebel Systems, Inc.
10.1999 - 05.2004
- Dedicated to the $6MM global implementation of IBM Signature Selling Method sales training developed jointly by IBM and Siebel Systems
- Acted as the liaison between IBM, Siebel and Independent Consultants through the completion of the project
- Coordinated the global schedule of training classes and travel arrangements for IBM Learning Partners, Independent Consultants, and Siebel Partners and Managing Partners
- Leveraged Siebel eBusiness Applications to create and export weekly pipeline reports and forecasts
- Spearheaded customer billing in Siebel, including the processing and auditing of all Accounts Payable
- Created and submitted employee expense reports and timesheets in Siebel
- Trained, coached and mentored all Client Support Representatives on business processes and software integration
- Participated in internal blitz testing and QA of multiple versions of Siebel eBusiness Applications to support upgrades
- Received Siebel Gold Award for commitment to excellence, client success and satisfaction.
Education
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State University of West Georgia
Skills
Strong operations background with superior organizational, planning, time management and prioritization skills
Demonstrated ability to develop strategic relationships and foster cross-functional collaboration and cooperation
Exceptional communication skills, including written, oral, formal presentations and public speaking
Strong organizational, planning, development and analytical skills, both qualitative and quantitative
Proficient with Microsoft Professional Office and XP, Corel WordPerfect Suites and Lotus Notes in addition to Customer Relationship Software Databases
Software
Timeline
Owner/Operations Manager
Lucky's NY Style Pizza
06.2013 - 07.2020
Personal and Executive Assistant
Duke and The Doctor
10.2012 - 06.2013
Merchandising Assistant Buyer-Boys Branded/Boys Fashion
Citi Trends Inc.
06.2010 - 11.2011
Executive Assistant
Kern-Coleman and Co., LLC
05.2007 - 06.2009
Chairman, Student Spouses
Columbus Air Force Base
08.2005 - 08.2006
Sales Support Specialist
Levi, Ray and Shoup, Inc.
05.2004 - 08.2005
IBM Client Support Representative
Siebel Systems, Inc.
10.1999 - 05.2004
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State University of West Georgia