Allison Batten
Gloucester,VA
Summary
Proven leader and innovative problem-solver, I significantly enhanced team efficiency at Walmart through cross-functional coordination and creative modular implementations. Skilled in customer service and merchandise stocking, my adaptability and keen attention to detail consistently improved operational outcomes. Achieved notable inventory accuracy, fostering a positive and productive work environment.
Overview
2025
2025
years of professional experience
Work History
Modular Team Associate
Walmart
- Enhanced team efficiency by implementing modular concepts in projects and daily tasks.
- Demonstrated adaptability by seamlessly transitioning between different project roles as needed to support overall team objectives.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Tracked production and quality control systems to proactively identify deficiencies.
- Updated merchandise pricing to match new values and special promotional rates.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Stocked shelves to match planogram images and instructions.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Overnight Stocker
Walmart
03.2019 - 11.2024
- Removed all boxes and related trash from sales floor and processed through compactors.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Stocked shelves to match planogram images and instructions.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Maintained store assets with effective loss prevention strategies.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Server
Applebee's Grill + Bar
07.2009 - 02.2017
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Checked guests' identification before serving alcoholic beverages.
Bartender Shift Manager
Applebee's Grill + Bar
07.2009 - 02.2017
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables, and removed debris to keep customer areas clean.
Assistant Store Manager
McDonald's
01.2004 - 08.2008
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
GED -
Yorktown High School
Yorktown, VA01.2010
Skills
- Innovation and creativity
- Cross-functional coordination
- Teamwork
- Teamwork and collaboration
- Quick learner
- Customer service
- Problem-solving
- Time management
- Dependable and reliable
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Motivated team player
- Excellent communication
- Organizational skills
- Team collaboration
- Customer relationships
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Heavy lifting
- Stocking
- Cleaning procedures
- Recordkeeping and documentation
- Relationship building
- Safety procedures
- Order tracking
- Pallet jack operation
- Stocking and replenishing
- Merchandise stocking
- Cash register operations
Timeline
Overnight Stocker
Walmart
03.2019 - 11.2024
Server
Applebee's Grill + Bar
07.2009 - 02.2017
Bartender Shift Manager
Applebee's Grill + Bar
07.2009 - 02.2017
Assistant Store Manager
McDonald's
01.2004 - 08.2008
Modular Team Associate
Walmart
GED -
Yorktown High School