Summary
Overview
Work History
Education
Skills
References
Timeline
Bartender

Allison Baum

Denver,CO

Summary

Dedicated restaurant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Bartender/Trainer

Torchy's Tacos
Westminster, CO
06.2019 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Trained 15 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Bar Manager

Gastro Grub And Pub
Waukee, IA
01.2018 - 05.2019
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Developed 15+ new cocktails for menu.

Server/Cocktail Server

Royal Mile Pub
Des Moines, IA
01.2014 - 12.2018
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Anticipated guest needs and provided proactive service.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Checked over 50 daily IDs to verify ages and uphold Iowa liquor laws.

Education

High School Diploma -

Abraham Lincoln High School
Des Moines, IA
05.2005

Skills

  • Team Exercises
  • Cost Control and Reduction
  • Assignment Delegation
  • Leadership Development
  • Attention to Detail
  • Microsoft Office
  • Compliance Training
  • Problem Solving
  • Job Skill Building
  • Coaching and Development

References

Dani Geiger-

Torchy's Tacos FOH Manager

720-474-6873

Christopher Silva-

Gastro Grub and Pub FOH Manager

515-201-2527

Shane Karas-

(Former Manager at Royal Mile)

Current Manager at Buffalo Wild Wings-

515-210-0039

Timeline

Bartender/Trainer

Torchy's Tacos
06.2019 - Current

Bar Manager

Gastro Grub And Pub
01.2018 - 05.2019

Server/Cocktail Server

Royal Mile Pub
01.2014 - 12.2018

High School Diploma -

Abraham Lincoln High School

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Allison Baum