Well-qualified Analyst prepared to bring instructional design and project implementation expertise to develop dynamic programs that meet company and employee needs.
Overview
6
6
years of professional experience
Work History
Regional Training Specialist
Trinity Health Hospital Network
01.2023 - 11.2023
Led the development of onboarding materials, workflows, integration procedures, and competency tests
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Established and maintained quality control standards.
Supported Epic TogetherCare Super User and end user training in preparation for systems implementation.
Business Applications Analyst
Mount Carmel Health Systems, Partner of Trinity Health
04.2022 - 01.2023
Conducted data integrity and system optimization checks, audits, KPIs of application systems.
Provided analytical project support across revenue management systems, handling provisioning, network access profiles, and resource reconciliation needs.
Collaborated with upper management to drive strategy and implement new processes.
Communicated and explained business requirements to external vendors to understand and implement functional demands.
Quality & Improvement Associate
The Christ Hospital Health Network
07.2017 - 04.2022
Led the quality implementation project teams; determined tasks and timelines, provided onboarding and application training, and recorded system issues.
Designed workflow and policy education materials.
Maintained learning resources and access requests.
Experienced in hospital operations, including roles as Lead Patient Access Coordinator, Patient Placement Coordinator, and Quality Auditor & Epic Trainer.
Education
Certified Associates in Project Management (CaPM) -
Project Management Institute
10.2024
Bachelor of Arts - Electronic Media, Information Techonology
University of Cincinnati
Cincinnati, OH
08.2017
Skills
Adult Learning Knowledge Principles
Critical Thinking
Organizational Communication
Project Coordination
Training Facilitation
Vendor Management
Technical Skills
Adobe Creative Suite + Captivate
Business Objects/Intelligence
Epic Systems
Electronic Medical Record Application Training
Microsoft Office Suite (incl. Teams, Planner, and Visio)
SharePoint development
Teams, Zoom, WebEx
Availability
Remote, Hybrid, On-Site
Timeline
Regional Training Specialist
Trinity Health Hospital Network
01.2023 - 11.2023
Business Applications Analyst
Mount Carmel Health Systems, Partner of Trinity Health
04.2022 - 01.2023
Quality & Improvement Associate
The Christ Hospital Health Network
07.2017 - 04.2022
Certified Associates in Project Management (CaPM) -
Project Management Institute
Bachelor of Arts - Electronic Media, Information Techonology
University of Cincinnati
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