Allison Beaver
Conroe
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
26
26
years of professional experience
Work History
Licensed Massage Therapist
Self-employeed
02.1999 - Current
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
MX Coordinator
ATP Flight School
06.2022 - 12.2024
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Administrative Assistant
Memory Lane Antiques and Collectables
03.2019 - 06.2022
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
Bar Tender\Server
602 on Main
04.2018 - 07.2020
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Entered customer food orders into computer system.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Provided items requested by customers, including sauces and drink refills.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Processed customers' payments and provided receipts.
- Greeted newly seated guests quickly and efficiently.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Led team in carrying out day-to-day tasks with customer service program in mind.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Administrative Assistant
MBI Mortgage
04.2000 - 06.2002
- Created and completed loan submission packages.
- Monitored key dates to obtain information by deadlines.
- Assembled important paperwork and disclosures for borrower.
- Communicated with customers daily to request information and complete paperwork.
Education
Associate of Applied Science - Social Work
Lonetar College System
05-2015
License - Massage Therapy
Massage Therapy Center
02.1999
Skills
- Sales and marketing
- Analytical
- Friendly, positive attitude
- Customer service
- Problem resolution
- Critical thinking
- Professional ethics
- Reflective listening
- Product and service promotion
Contact
Montgomery, TX 77316
Education and Training
other,Spring, Texas,other,The Woodlands, TX
Timeline
MX Coordinator
ATP Flight School
06.2022 - 12.2024
Administrative Assistant
Memory Lane Antiques and Collectables
03.2019 - 06.2022
Bar Tender\Server
602 on Main
04.2018 - 07.2020
Administrative Assistant
MBI Mortgage
04.2000 - 06.2002
Licensed Massage Therapist
Self-employeed
02.1999 - Current
License - Massage Therapy
Massage Therapy Center
Associate of Applied Science - Social Work
Lonetar College System
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