Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Allison Belgard

Tyler,TX

Summary

Dynamic and results-driven Location Director with a proven record of success in multi-site operations, employee engagement, and strategic leadership. Expertise in organizational development, team building, and process improvement, with a focus on enhancing operational efficiency, profitability, and customer satisfaction. Known for fostering collaboration, managing change, and driving initiatives that support growth and regulatory compliance. Recognized for reliability, adaptability, and a solution-oriented mindset that delivers impactful outcomes in evolving environments.

Overview

9
9
years of professional experience

Work History

Location Director

Thrive Skilled Pediatric Care
08.2017 - Current
  • Fostered a positive work culture that promoted inclusivity, collaboration, professional growth among staff members.
  • Developed strong relationships with community partners, enhancing the company''s local presence and reputation.
  • Improved location performance by implementing efficient operational strategies and streamlining processes.
  • Ensured regulatory compliance by diligently monitoring operations against industry standards and best practices.
  • Enhanced customer experience through continuous improvement initiatives focused on service excellence.
  • Led the successful opening of new locations by overseeing site selection, construction, and launch activities.
  • Managed budgets and resources for optimal financial management and cost control, leading to increased profitability.
  • Streamlined communication channels between corporate headquarters and individual locations for improved information sharing efficiency.
  • Organized special events to engage the local community actively participating in charitable initiatives alongside strengthening brand identity within target markets.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
  • Collaborated with network executives to define and propel organization's mission and vision.

Care Experience Manager

Innovations Homecare
10.2016 - 08.2017
  • Aligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.
  • Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
  • Established strong relationships with clients, fostering loyalty and repeat business through exceptional service delivery.
  • Streamlined communication channels for increased efficiency and better overall customer satisfaction.
  • Maintained thorough understanding of industry trends allowing early identification of potential opportunities or challenges.

Education

Bachelor of Science - Business Administration

East Texas Baptist University
Marshall, TX
05-2011

Skills

  • Multi-site operations management:
  • Revenue generation & Performance analysis
  • Employee engagement & retention
  • Problem solving & Decision-making
  • Leadership development & collaboration
  • Conflict resolution & team building
  • Verbal and written communication

Accomplishments

    Scaled Office to $18M in Annual Revenue (2017–2024): Built a high-performing pediatric care operation from the ground up, growing it into a $18M annual revenue business through strategic planning, team leadership, and operational excellence.

    Leadership Development: Mentored and developed future leaders within the organization, promoting 5 team members into management roles over a 12-month period.

    Regulatory Compliance Excellence: Maintained full compliance with state and federal healthcare regulations during all audits, with zero citations across multiple review cycles.

    Conflict Resolution: Resolved complex internal conflicts and improved team cohesion through effective communication strategies and a proactive leadership style.

Timeline

Location Director

Thrive Skilled Pediatric Care
08.2017 - Current

Care Experience Manager

Innovations Homecare
10.2016 - 08.2017

Bachelor of Science - Business Administration

East Texas Baptist University

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Allison Belgard