Allison Bishop
Metamora,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals and to learn as much as I possibly can! Some traits I possess are being organized, creative, love helping others get ahead, and overall love teaching. Volunteering for extra tasks that will enhance professional skills is a strong suite of mine!
Overview
14
14
years of professional experience
Work History
HIMS Coordinator 1
OSF
06.2022 - Current
- Indexes and scans clinical documentation into patient's electronic medical record.
- Maintains production and accuracy guidelines that are set by leadership.
- Volunteers for special projects as they come up.
- Assists trainers with their tasks in our program SolSupport.
- Took the lead on OSF's annual Mission Partner Opinion Survey for our team by being one of this year's Culture Partners. This involves sending out motivational and reminder emails for all Mission Partners to submit their surveys, so that OSF can make themselves an even better company.
Patient Care Technician, Neuro ICU
OSF Saint Francis Medical Center
04.2018 - 06.2022
- Precepted new hires (CNAs) that came onto the unit; this involved demonstrating all tasks and checking off their competencies as they went. This included float techs that would pass through for their competencies. Also was assigned the task of making the PCT day shift schedules when the manager's schedule did not allow.
- Obtained patient vital signs, performed ADLs, assisted with feedings, helped with wound checks, assisted in transfers, and also organized supplies on unit and in patient rooms.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands. This includes cleaning and stocking patient rooms.
- Completed activities of daily living for patients unable to self-care and assisted those with limited mobility in completing tasks. Many of these tasks were more complicated due to being in ICU setting and involves working around catheter bags, trachs, vents, etc.
CNA
Washington Christian Village
05.2011 - 04.2018
- Precepted new hires, this involved showing them each task and checking off all their competencies before they would be allowed to be on their own. This also applied to future CNAs who were doing their clinicals at our site.
- Covered vacations for the medical records department.
- Delivered individualized patient care by recording vital signs, assisting with ADLs, bathing and feeding assistance, and evaluating patient needs.
- Precepted co-workers when facility transferred from paper records to mostly EMR.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Medical Asst.
Illini Family Medicine
02.2012 - 02.2013
- Directed patients to exam rooms, and prepared for physician examinations, this includes documenting vital signs and health history for patients in clinic. This would sometimes be over twenty patients a day.
- Trained new hires in skills such as EKGs, phlebotomy, setting up Spirometry tests, setting up home sleep study kits, reviewing dictated charts, as well as rooming patient processes.
- Worked in medical records which included: sorting through documents from physicians, putting documents into appropriate charts, and answering multi-line phones.
- Assisted physicians who rented out spaces monthly; this included any lab draws, filing documents, and any other extra tasks those providers needed.
CNA
Activeway Home Health Agency
05.2010 - 05.2011
- Trained any new employees on the process of working at Riverview (Manor Care) Assisted Living. This would include: their medication schedule, getting the patient ready for any appointments, making sure patient made it to the dining room, etc.
- Assisted patients in getting ready for their day and basic ADLs.
- Sometimes would assist patients from their homes to an appointment if their families were unable to attend. This would include going to their appointments and writing down any pertinent information to give back to the families (with their permission)
CNA
Rosewood Care Centers
08.2009 - 08.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Precepted new hires on facility processes and the CNA position.
- Assisted in the rehabilitation department.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
No Degree - Health Information Technician
Illinois Central College
East Peoria, IL05.2025
Certificate - Medical Assisting
Midwest Technical Institute - East Peoria
East Peoria, IL05.2012
Certificate - Certified Nursing Assistant
Spoon River CNA Classes
Farmington, IL08.2009
High School Diploma -
Metamora Twp. High School
Metamora05.2006
Skills
- Training Procedures
- HIPAA Compliance
- Patient Medical Histories
- Records Accuracy
- New Patient Chart Preparation
- Medical Abstraction
- Administrative Duties
- Patient Health Information Access
- EPIC EMR
- Medical Terminology Understanding
Timeline
HIMS Coordinator 1
OSF
06.2022 - Current
Patient Care Technician, Neuro ICU
OSF Saint Francis Medical Center
04.2018 - 06.2022
Certified Medical Asst.
Illini Family Medicine
02.2012 - 02.2013
CNA
Washington Christian Village
05.2011 - 04.2018
CNA
Activeway Home Health Agency
05.2010 - 05.2011
CNA
Rosewood Care Centers
08.2009 - 08.2010
No Degree - Health Information Technician
Illinois Central College
Certificate - Medical Assisting
Midwest Technical Institute - East Peoria
Certificate - Certified Nursing Assistant
Spoon River CNA Classes
High School Diploma -
Metamora Twp. High School