Allison Blomo
Flagstaff,AZ
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Server
The Toasted Owl Cafe
04.2021 - Current
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Worked with POS system to place orders and process payments
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail
Wedding / Event Server
Freelance Work
09.2021 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
Busser / Barback / Lead Hostess
Atria
12.2021 - 07.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Regularly reviewed and updated menu knowledge, enabling prompt and accurate responses to guest inquiries.
- Greeted customers warmly upon arrival
Hostess / Expo
Grimaldi's Coal Brick-Oven Pizzeria
05.2021 - 03.2022
- Greeted customers warmly upon arrival
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
Education
Bachelor of Science - Hotel and Restaurant Management
Northern Arizona University
Flagstaff, AZ05.2026
High School Diploma -
Arcadia High School
Phoenix, AZ05.2020
Skills
- Cash Handling
- Menu Memorization
- Hospitality service expertise
- Safe Food Handling
- Service prioritization
- Team Management
- Staff Scheduling
- POS System Operation
Certification
- Certified ServSafe Food Handler
- Certified ServSafe Manager
- Cockerell Academy Certification
- On Premises Title 4 Certified
References
- Darva Fields, Former General Manager at Atria, (602) 314-9945
- Emily McNair, General Manager at The Toasted Owl, (530) 412-2251
- Zach Durant, Former Manager at The Toasted Owl, (480) 599-1015
- Jamie Thousand, Owner of Satchmo's and HA 243 Instructor, (928) 699-2502
Timeline
Busser / Barback / Lead Hostess
Atria
12.2021 - 07.2023
Wedding / Event Server
Freelance Work
09.2021 - Current
Hostess / Expo
Grimaldi's Coal Brick-Oven Pizzeria
05.2021 - 03.2022
Lead Server
The Toasted Owl Cafe
04.2021 - Current
Bachelor of Science - Hotel and Restaurant Management
Northern Arizona University
High School Diploma -
Arcadia High School
- Certified ServSafe Food Handler
- Certified ServSafe Manager
- Cockerell Academy Certification
- On Premises Title 4 Certified
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