Highly dependable with hardworking mentality committed to continuous improvement and team success. Effective, organized leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency Strong leader with ability to leverage resources, skills, and operational knowledge to positively impact company success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PreAdmissions Manager, Life Safety/EOC/EM Officer
Christus Imperial Calcasieu Surgical Center
10.2021 - Current
Mentored junior staff members, helping them develop their skills and advance in their careers.
Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
Increased awareness and preparedness for potential threats by developing comprehensive training materials for new recruits.
Ensured compliance with national and local laws through regular policy reviews and updates.
Improved team morale and performance with consistent feedback and recognition of achievements.
Educated staff on organizational mission and goals to help employees achieve success.
Conducted regular reviews of operations and identified areas for improvement.
Evaluated staff performance and provided coaching to address inefficiencies.
PreAdmissions, Preop, PACU, & Discharge Manager
Imperial Calcasieu Surgical Center
10.2016 - 10.2021
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Assisted in organizing and overseeing assignments to drive operational excellence.
Preoperative Staff Nurse
Imperial Calcasieu Surgical Center
08.2011 - 10.2016
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed various nursing interventions such as vital sign monitoring, and specimen collection.
Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
Mentored new nursing staff, supporting their professional growth and development.
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Recorded details regarding therapies to keep patient charts updated.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Assessed physical, psychological, physiologic, and cognitive status of patients.
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Education
MBA - Healthcare Administration
University of Louisiana At Lafayette
Lafayette, LA
08.2022
Bachelor of Science - Nursing
McNeese State University
Lake Charles, LA
05.2009
Bachelor's of General Studies - Behavioral Sciences, Applied Sciences
University of Louisiana At Lafayette
Lafayette, LA
12.1997
Skills
Time Management
Verbal and written communication
Complex Problem-Solving, Decision-Making Skills
Staff Hiring, Training and Development
Policy Implementation
Process Improvement
Performance Evaluations
Teamwork and Collaboration
Computer Skills
Adaptability and Flexibility
Multitasking
Organizational Skills
Certification
CASC (Certified Administrator Surgery Center) Certification-8/2024
BCLS, ACLS, PALS Certified
Conscious Sedation Certified
Accomplishments
Completion of ASCA's ASC Administrator Development Program-May 2024
Timeline
PreAdmissions Manager, Life Safety/EOC/EM Officer
Christus Imperial Calcasieu Surgical Center
10.2021 - Current
PreAdmissions, Preop, PACU, & Discharge Manager
Imperial Calcasieu Surgical Center
10.2016 - 10.2021
Preoperative Staff Nurse
Imperial Calcasieu Surgical Center
08.2011 - 10.2016
MBA - Healthcare Administration
University of Louisiana At Lafayette
Bachelor of Science - Nursing
McNeese State University
Bachelor's of General Studies - Behavioral Sciences, Applied Sciences
University of Louisiana At Lafayette
CASC (Certified Administrator Surgery Center) Certification-8/2024
BCLS, ACLS, PALS Certified
Conscious Sedation Certified
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