Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline
Generic

Allison Bowditch

Austin,TX

Summary

Twelve years as CNA in long term care and home health including subacute rehab and ventilator facilities. One year as LPN in subacute rehab/ventilator unit including supervisory position of CNA's and respiratory therapists. Eight years as PCT in critical care and long term care, ICU RN in large level one trauma facilities with experience with medical/surgical, neurosurgery, trauma, and transplant patients, case management, medicare and medicaid knowledge.

Experienced with patient support and healthcare navigation. Utilizes communication and problem-solving skills to advocate for patient needs. Track record of effective collaboration and resolving patient concerns swiftly and empathetically.

Patient advocacy professional equipped for impactful contributions. Skilled in navigating healthcare systems, resolving patient concerns, and ensuring optimal care coordination. Strong collaborator, adept at adapting to evolving needs and driving team success. Proficient in communication, conflict resolution, and empathy, bringing reliability and results to every situation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Patient Advocate

Martin Bionics
03.2023 - Current
  • Responded to patient concerns and questions with compassionate and knowledgeable service.
  • Monitored patient progress and provided emotional support.
  • Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
  • Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
  • Facilitated communication between patients, families and healthcare providers to support comprehension.
  • Liaised between patients and medical staff, facilitating effective communication of needs, preferences, and treatment plans.
  • Monitored patient progress throughout treatment course, advocating for adjustments when necessary to optimize outcomes.
  • Assisted patients in navigating complex insurance processes, leading to successful claim resolutions and reduced financial burdens.
  • Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
  • Negotiated payment plan arrangements with medical billing departments on behalf of the patients experiencing financial hardship.
  • Streamlined appointment scheduling for better patient flow, reducing wait times and improving overall experience.

Prior Authorization Representative

SimonMed Imaging
01.2021 - Current
  • Managed prior authorization requests, ensuring compliance with regulatory standards.
  • Collaborated with healthcare providers to gather necessary documentation for authorizations.
  • Streamlined workflow processes to enhance efficiency in authorization approvals.
  • Trained new team members on procedures and best practices for prior authorization processing.
  • Facilitated communication between departments to ensure timely resolution of authorization requests.

Billing Specialist

Grant Chiropractic & Physical Therapy
08.2019 - Current
  • Billing specialist in busy office with Chiropractic, physical therapy and DME. Also front office fill in. Verifications, deposit payments, working denials, pre authorizations and more
  • Developed and implemented efficient billing procedures to streamline operations.
  • Improved accuracy by identifying discrepancies and resolving billing issues promptly.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Managed monthly billing cycles to ensure timely issuance of invoices and statements.

Front Office and Back Office MA

Chest and Sleep Diseases Center
12.2017 - Current
  • Front and back office MA in busy pulmonary office. Including vital signs, pulmonary function tests. Front office includes insurance verification and prior authorizations for medications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

PCT

Maricopa Integrated Health System
07.2014 - Current
  • Burn Center-ICU
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Referrals/Surgery Scheduling

MomDoc
02.2015 - 11.2017
  • Referrals and surgery scheduling, scheduling and insurance verification and prior authorizations for procedures and scheduling of procedures.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Associate of Science - Nursing

Mesa Community College
Mesa, AZ
06.2007

Skills

  • Quality assurance
  • Healthcare navigation
  • Patient rights
  • Proactive problem-solving
  • Resource utilization
  • Organized nature
  • Caseload management

Certification

  • ACLS/BLS
  • October 2016

Section name

Authorized to work in the US for any employer

Timeline

Patient Advocate

Martin Bionics
03.2023 - Current

Prior Authorization Representative

SimonMed Imaging
01.2021 - Current

Billing Specialist

Grant Chiropractic & Physical Therapy
08.2019 - Current

Front Office and Back Office MA

Chest and Sleep Diseases Center
12.2017 - Current

Referrals/Surgery Scheduling

MomDoc
02.2015 - 11.2017

PCT

Maricopa Integrated Health System
07.2014 - Current

Associate of Science - Nursing

Mesa Community College

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