Allison Bowerman
The Villages,FL
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Cleaning Crew Manager
Bethany Beach Cleaners
03.2017 - 10.2022
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Organized regular team meetings to discuss progress, address concerns, and celebrate successes as a unified group.
- Worked with front desk to respond promptly to all guest requests.
- Developed detailed plans based on broad guidance and direction.
- Collaborated with other managers to develop effective strategies for large-scale cleaning projects.
- Recruited new employees based on their aptitude, experience, and commitment to maintaining high standards in the industry.
Retail Sales Associate Worker
Forever 21
11.2017 - 02.2018
- Contributed to store promotions by creating eye-catching displays that effectively showcased featured products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Manger
Nick's Mini Golf- Nick's Pirate Golf
03.2014 - 11.2016
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Indian River High School
Dagsboro, DE06.2017
Skills
- Customer service-focused
- Professional and Courteous
- Performance Tracking and Evaluation
- Process Improvement
- Team Leadership
- Goal Setting
- Cleaning and sanitation
- Computer Skills
- Teamwork and Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeContract WorkLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceCareer advancementFlexible work hoursWork from home optionHealthcare benefitsPaid time offTimeline
Retail Sales Associate Worker
Forever 21
11.2017 - 02.2018
Cleaning Crew Manager
Bethany Beach Cleaners
03.2017 - 10.2022
Manger
Nick's Mini Golf- Nick's Pirate Golf
03.2014 - 11.2016
High School Diploma -
Indian River High School