Allison Boyington
Creola
Summary
Dynamic recruiter with a proven track record in fostering team collaboration and driving successful outcomes. Expertise in identifying and attracting top talent while managing comprehensive recruitment processes, complemented by the ability to cultivate strong relationships with candidates and hiring managers. Known for reliability and adaptability, ensuring seamless operations that align with evolving business needs. Exceptional communication and negotiation skills, along with a deep understanding of the transportation industry, contribute to effective talent acquisition strategies.
Overview
16
16
years of professional experience
Work History
Driver Recruiter
Heniff Transportation
03.2021 - Current
- Developed targeted recruitment strategies to attract qualified drivers.
- Utilized applicant tracking systems to streamline hiring processes and improve candidate sourcing.
- Conducted in-depth interviews and assessments to evaluate driver qualifications and fit.
- Collaborated with operations teams to identify staffing needs and align recruitment efforts.
- Enhanced company reputation as a top employer for professional drivers through targeted marketing campaigns and outreach initiatives.
- Analyzed recruitment metrics to optimize strategies and achieve hiring goals efficiently.
- Coordinated closely with human resources personnel to facilitate timely completion of requisite paperwork and documentation.
- Maintained accurate records of all hiring activities, ensuring compliance with applicable regulations and internal policies.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
Customer Service Representative
Techno RV
04.2019 - 03.2021
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Managed high-volume call environments, consistently maintaining positive customer interactions.
- Trained team members on best practices for handling customer complaints and issues.
- Implemented process improvements to streamline service delivery and reduce response times.
- Coordinated with cross-functional teams to address complex customer needs effectively.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Customer Sales Representative
Bedz Express
12.2018 - 04.2019
- Regional sales representative for five stores around the Mobile and Baldwin County area.
- Responsible for opening and closing stores each day.
- Meeting monthly sales goals.
- Handling customer service issues.
- Help customers get financing.
- Data entry on sales tickets.
- Make sure the inventory is correct.
- Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
- Processed sales transactions efficiently, ensuring accurate order fulfillment.
- Coordinated promotional events, driving increased traffic and sales performance.
- Assisted call-in customers with questions and orders.
Business Owner
Allison Helping Hands
11.2013 - 12.2018
- Owned a contract delivery service for local furniture/mattress stores from Mobile to Panama City areas.
- Responsible for five delivery trucks and twelve employees.
- I worked with seven different store managers on their deliveries.
- Ran all aspects of the business, including customer service, accounts payable and receivable, and payroll, down to making sure all employees showed up to work.
- Analyzed market trends to identify opportunities for growth and service expansion.
- Led marketing initiatives that increased brand awareness and client engagement within the community.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved significant cost savings by renegotiating service contracts without sacrificing quality or service levels.
Administrator Assistant
United States Environmental Services
09.2009 - 08.2013
- Organize office operations and procedures.
- Prepare time sheets.
- Liaise with other agencies, organizations, and groups.
- Maintain office equipment.
- Payroll.
- Accounts payable and receivable.
- Control Correspondences.
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Composed, edited and prepared correspondence and other department documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
Education
Degree - Pharmaceutical Marketing And Management
University of Mobile
Skills
- Proficient in MS Word
- Proficient in Outlook
- Conducting background checks
- Outbound sales calls
- Effective interviewing techniques
- Prioritization and scheduling
- Recruitment strategy and sourcing
- Candidate evaluation
- Proactive work ethic
- Team empowerment
- Effective verbal communication
- Organizational proficiency
- Proficient in Excel spreadsheets
Timeline
Driver Recruiter
Heniff Transportation
03.2021 - Current
Customer Service Representative
Techno RV
04.2019 - 03.2021
Customer Sales Representative
Bedz Express
12.2018 - 04.2019
Business Owner
Allison Helping Hands
11.2013 - 12.2018
Administrator Assistant
United States Environmental Services
09.2009 - 08.2013
Degree - Pharmaceutical Marketing And Management
University of Mobile