Allison Bracy
Parker,CO
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
Allison’s Pure Cleaning Services
06.2017 - Current
- Weekly, Bi-weekly, Monthly Cleaning services for Residential and Commercial
Assistant Manager
K&G Petroleum (7-Eleven)
01.2023 - 06.2025
- Provided prompt, efficient and courteous customer service.
- Drove sales through effective communication with customers.
- Maintained a clean, customer friendly environment in each franchisee’s store.
- Performed cashier duties.
- Forecasted, ordered and stocked merchandise.
- Checked in merchandise deliveries from vendors.
- Trained employees on several shifts.
Front Desk Receptionist
Mike Ward Alfa Romeo/Maserati
10.2022 - 01.2024
- Answered a multi-line telephone system and greet guests in a timely, pleasant and professional manner and provided information and assistance to other MJ departments as needed
- Greeted guests, determined their needs and contacted the appropriate department.
- Oversee the visitor sign-in and security process and watched the cameras.
- Assisted various departments with special projects as needed
Special Education Teacher Assistant IV
Douglas County School District
08.2021 - 06.2023
- Responsible for providing assistance to special education teachers. Assisted with the instruction, medical, and health needs of special education students. Provided assistance with a variety of daily functions such as behavior support as well as life skills instruction. Implemented daily and long range lessons. Assisted students with daily functions such as food preparation, hand over hand or tube feeding, toileting; etc.
- Collaborated and consulted with special needs team and other specialists.
- Developed and promoted good community relations among various community members and school clientele.
Assistant Manager
PLANET FITNESS
08.2019 - 03.2020
- Greeted all the clients in a pleasant manner.
- Maintained a record of all guests and members coming to the gym.
- Handled all incoming calls and answered the inquiries made.
- Assisted the General Manager in maintaining the gym.
- Administered the payments made by the members.
- Resolved all customer complaints.
Clinic Receptionist
THE SALT ROOM
01.2017 - 07.2019
- Welcomed patients and visitors in person or on the telephone; answering or referring inquiries.
- Optimized patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Maintained the cleanliness of the clinic in between salt sessions.
- Protected patients' rights by maintaining confidentiality of personal and financial information.
Director of Courtesy Services
PRAIRIE LIFE FITNESS
01.2012 - 01.2017
- Authority in screening, hiring and training candidates for customer service positions.
- Demonstrated ability to plan and implement policies and procedures for customer service department.
- Developed expertise in overseeing company's policies and activities within customer service department.
- Addressed daily customer service calls and was responsible for all escalated issues.
- Worked with other departments to ensure proper handling of customer service issues.
Independent Personal Trainer
SELF-EMPLOYED
01.2007 - 01.2014
- Consulted with a variety of clients on a personal basis interpersonally, via email and phone.
- Developed customized training routines and diet plans to fit clients' unique and individual needs.
- Focused on the design and implementation of training programs aimed at improving stamina, increasing muscle mass and reducing body mass index.
Education
High school or equivalent -
Barstow High School
Barstow, CA06.1995
Skills
- Computer Skills
- Communication skills
- Leadership skills
- Organizational Skills
- People skills
- Customer service skills
- Collaboration Skills
- Problem-solving skills (10 years)
- Facilities management
- Filing
- Customer service
- Leadership
- Manager Experience
- Front desk
- Sales
- Administrative Experience
- Special education (5 years)
- Management
Certification
- CPR January 2022 to January 2024
- First Aid Certification
Timeline
Assistant Manager
K&G Petroleum (7-Eleven)
01.2023 - 06.2025
Front Desk Receptionist
Mike Ward Alfa Romeo/Maserati
10.2022 - 01.2024
Special Education Teacher Assistant IV
Douglas County School District
08.2021 - 06.2023
Assistant Manager
PLANET FITNESS
08.2019 - 03.2020
Owner
Allison’s Pure Cleaning Services
06.2017 - Current
Clinic Receptionist
THE SALT ROOM
01.2017 - 07.2019
Director of Courtesy Services
PRAIRIE LIFE FITNESS
01.2012 - 01.2017
Independent Personal Trainer
SELF-EMPLOYED
01.2007 - 01.2014
High school or equivalent -
Barstow High School
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